I was able to complete most of the stuff online. One would get response to query. Sales team showed real customer care. Premium prices was comparable.
We bought an Auto Insurance policy from Royal Sundaram and were quite impressed that we got a call-back instantaneously - that too on a Sunday! The entire process was quick and efficient, the rates were most competitive. Overall, it was a great experience!
I had two medical insurance policy and a car insurance policy. The claims till date has been settled satisfactorily. But one of my medical insurance policies were not renewed, beacuse I missed the renewal letter and did not pay the premium in time. I think there should be a considerable grace period. Also the online renewal was not that easy. But the customer service was helpful after initial tardiness.
My experience with royal sundaram company for insurance has been really good. Online premium option is really very very cheap than the insurance premium you take from a retailer. Secondly, when I kept my motor car for insurance claim, the whole Royal Sundaram team was extremely supportive and took my claim in all possible and correct manner for the damages and helped in getting my car back with a smiling face for me. Neither the dealer of Hyundai complained for the services of insurer nor i had any odd views. I wish the entire team best wishes. Please help all of us as customers with the same respect and responsive services over more years to come and I am sure your efforts and respect for customers will help us get aligned with you over many years to come.
Recently I have switched my car insurer Royal Sundaram and unfortunately I met with an minor city accident the same day I got the policy. But the service I got from Royal Sundaram is commendable. The responses/payments were prompt and service was very helpful. I'm happy to have insured with them.
Royal Sundaram insurance company has excellent service. As soon as I sent my query to them online, I received a call within few minutes from them and they answered my query. I appreciate their customer service as well.
Great insurance provider, wouldn't hesitate to renew my insurance with them.
For tension free life "Royal Sundaram Aliance Insurance" is the best option. I'm totally satisfied with the services.
Good....would like to keep it up.
I have Honda Assure from Royal Sundaram for the past two years, and both my claims were settled to my satisfaction.
I want to register my heart felt appreciation for Royal Sundaram for their stupendous customer service. They were very patient with me and kept their word whenever they promised a callback. I had a policy with HDFC Ergo for my car insurance. After experiencing some lousy service from them I decided to give Royal Sundaram a try. Royal Sundaram's attitude and professionalism came as a big surprise. I would surely recommend Royal Sundaram to my friends and colleagues. Keep up the great work!
The services of this Insurance co. is Royal as appear in their name. I would like to continue my policies with them.
Renewal was effortless online, but look forward to new garages and service centers to offer cashless cover.
It was a great experience this time for renewal , but only thing is missing was discount option! Plus I added LPG kit on sundries but it was missed on original doc. Is there any chance of portable facility of Health Insurance from co to co! Please respond ASAP.
Its a pathetic experience with Royal Sundaram. They are least bothered about customers. i have taken one online insurance policy for my 4-wheeler. When i tried to claim for the insurance, they started saying so many nonsense reasons and finally they didn't accept my claim. When i tried to cancel my policy, they didn't allow me to do so. Its a worst experience for me and i would like to share it with you. I advice, dont go with Royal Sundaram even though their policy premium is lesser than other companies.
Thanks a Lot for your support and quick response. Your service is really great.
Thank you for the "No Claim Letter". I appreicate your help and prompt customer service rendered.
Thank you very much for revised (Correct) premium notice, which I shall pay before the due date, that is, before 28/04/2012. I once again thank you for your prompt and efficient service and wish to state that the issue has been sorted out to my full satisfaction. Keep it up.
Thanks for the prompt response and policy endorsement of my car.
Thank You all for your immediate response on my mail & quick delivery. I have received the hard copy of my motor policy yesterday ie. 08-February-2012. The immediate response that I received from your end from the time I had registered online till the time I received the document (Hard Copy) is highly appreciable. Least to mention Customer service team to were very helpful & polite. I have already communicated the commendable work Royal Sundaram Team has done, to my superiors & friends in the aspect of customer support & timely help.
It was a pleasure interacting with RS representatives. I have just purchased a new Volkswagen Polo registered on dt. 15/12/2011 and would like to include the following under my insurance coverage.
Thanks a lot for sending the policy as per ETA. Very prompt service.
I am in receipt of your Claim DD. I thank you and all your team members for the excellent service provided and settled my motor claim at the earliest.
First of all let me thank you for the excellent and timely service rendered to me. It was really a pleasent surprise to have received motor policy document in less than hour time.
I have just purchased online an insurance coverage for my car. Thank you very much for the quality service provided by royal sundaram.
Services like this sets an example, re-affirming our trust and confidence in RA as a renowned brand. It helps in continuing and growing the strong relationship. FYI we have additional health policies and have also recently opted for the newly launced RA Car Insurance.
Thanks for expediting the process of endorsement for my Vehicle .
Thank you very much for sending me amendment letter of my motor policy showing new address. I appreciate quick action.
I just purchased an insurance policy for my vehicle. I transferred my policy from another insurer. I had a lot of queries regarding this as well as the different add-ons to the car policy... In this regard, I spoke with one of your representative. He was fantastic! The way he answered all my queries, understood my needs & helped create a customized quote was way beyond my expectations!!!
Thanks a lot for providing valuable service on time and resolving my car insurance query.
Thank You very much for your immediate attention in resolving my Vehicle insurance query.
Today I received the hard copy of the Motor policy. I appreciate your service.