I am glad I chose Royal Sundaram Motor Insurance. I had a recent experience where my vehicle broke down and Royal arranged a pick up van in no time. Good coordination, good service! I hope you guys are able to maintain your service quality.
Sales support was outstanding and response of executive was very good. Offer was also best among others and features too good compared to other Motor Insurance providers. Now i need support for claim against damage,please help.
A Royal salute to Royal sundaram, I Struggled to find proper way to renew the car insurance policy, Customer care guided properly to get renew the policy.
I am happy to appreciate the service provided by the Motor Claim Officer and the Royal Sundaram and is the best. I will continue the support to the company by providing the relationship in longer run.Thank you Royal Team.
Its good to go in RSA insurance company, and keep up the good work and i strongly recommends this is best for vehicle insurance..Good Work.
Royal Sundaram Auto insurance is good and hassle free to take the policy in online. The onroad assistance facility provided by Royal sundaram is very bad and can not dependent on them when you really looking for help on the road... I had a very bad experience with 24X7 Oncall support facility couple of times. This option should be either improved to get the proper support or should remove this facility from policy for not to depend on sub standard services.
Great experience in the time of need..keep up the good work..looking fwd for continued association with the Car policy.
I took car insurance recently, Royal Sundaram have also provided free roadside assistance but the phone number to be reached in case of an eventuality can be dialled from a landline and while on road one needs to have a mobile number where assistance can be sought from. That is a major deficiency in the system.
Excellent help by the team, to pay premium online. They help from beginning to end in the entire process of getting my Motor Insurance policy.
It was a good experience getting my car insured with Royal Sundaram.
Your service is excellent. I recommend Car Insurance policy of your company to others.
Good experience. Your agent is excellent. His customer handling and knowledge is really good. Keep it up. Happy to be associated with Royal Sundaram's Car Insurance policy.
Respect the reputation on TVS group. Looking forward to have a long time relationship with my Car Insurance policy.
Experienced a very prompt and customer friendly service while purchasing my motor insurance policy.
Got my Car Insurance policy. Thank you to your team..Keep up the good work .
Very easy to use interface and very well guided process. The process of immediate follow up over phone to help me understand about the car insurance policy is extremely good. Excellent!
Got my car insured with Royal Sundaram. Good and easy mode to make payment. Satisfied with the service. Can improve further.
Your sales associates are great, the helped me Many times with my number of questions on car insurance. His help in making this purchase, which includes arranging Car Inspection was really great.
First time i am purchasing motor insurance policy from Royal Sundaram, let me experience and express my views during the next purchase.
Excellent support by the executive who helped me in getting this car insurance policy. thanks
Your executive did a great job finishing my work in just 5 mins and got my Car Insurance policy on ease. I personally thank him for that.
Its efficient and customer care representatives are very cooperative, friendly and helped me in getting my car insurance policy in ease. Keep it up same commitment and honesty it is require for our big country.
Very good service by your phone support team. The executive helped in getting my motor policy easily.
I believe Royal Sundaram. That's why i have purchased your Motor Insurance policy.
Instant call from your representative who was so helpful with clear details to complete the online purchase of my car policy to my satisfaction .
The executive who called me from your department made my job very easy and reliable to get my motor policy, thanks for him first and thank you royal sundaram.
Car Shield Insurance purchase experience is awesome. I expect the same experience during claim too.
Your representative was very helpful in getting my car policy and professional.
Keep up the good service, please offer discounts once in a while to sustain competition in the motor insurance category.
User friendly system, Good response and follow up from employee after i drop the motor insurance quote.
I like the service. The service representative was polite, understanding and resourceful. The speed and ease of buying car insurance policy was a nice experience. Keep it up.
Good experience while getting my Car Insurance policy and transaction was so easy.
Good Support on phone by your representative in chennai. Renewed my car insurance policy in less than 10 minutes. Changed my insurance policy from one of your competitor to Royal Sundaram.
Excellent and patience, your team helped me a lot to understand everything and even though I wanted to renew my motor insurance policy from my previous insurer, he convinced me. He has got good skills. Great Team! Thanks.
Online guidance was quite good while getting my motor policy.The format is user-friendly.
I am delighted with your services. Your executives are doing fantastic job for the company. May God bless all! Thanks for the extended support provided by your team while getting my Car Insurance policy.
Initially I had a chat with your representative and I was totally satisfied and convinced with my requirements. I got my car insurance policy renewed through Royal Sundaram. Thank you.
It was a very good experience in Royal Sundaram website compared to ICICI Lombard, IFFCO TOKIO, Tata AIG. The customer service person called at right time and he helped me to complete online purchase. Happy to be part of Royal Sundaram family with my Car Insurance policy.
I have received Good service from your both executives who guided me in getting my car insurance policy.
Entered my details and royal sundaram executive contacted. Provided the quotation and satisfied with the communication and done with Car Insurance policy renewal.
I didn't had a thought to buy Royal Insurance motor insurance, but your UI made me buy. Such a beautiful UI attracts user to go very smooth transaction.
Got a call from your executive to assist on getting my car insurance policy..that was good.
Got excellent advise from your team in deciding the add on for my Car Insurance policy.
Bought Car Insurance policy from Royal Sundaram. Excellent service, Easy buy online process.
It was an excellent service. Thanks a lot to the inspection team helping the process smoothly done and get my motor policy.
Got a call your representative during online Car Insurance policy renewal who was most helpful to me. Thanks for the support.
My previous experience with you was one that I would like to forget. Hope this time it turns out to be a good decision to come back to you for my Motor Insurance policy.
Good response time. Agent was very helpful and prompt while getting motor insurance policy.
Overall pleasant experience due to the fact that your representatives from RS helped me via call to navigate, complete the process and purchase Car Insurance policy in a smooth way.
Was a nice interaction and service given by your team while purchasing my Car Insurance Policy. Hope for future relation in same way.
I would like to note my satisfaction talking to your executive (Archana) to complete the motor insurance policy purchase process. I appreciate her commitment and wish her all the best.
Good support from the help desk team. Keep up the good work. Got my Car Policy with a hassle free process.
Excellent. Person who guided me for buying the Car Insurance policy was very cooperative, Thanks.
I am first time buying Car Insurance policy from Royal Sundaram and found good initial phase. I stay for long term so i will experience closing and will try to spread good things regarding my experience.
I bought this car insurance policy but you should consider that renew depends upon your customer facility if needed Its high time to care for customer or they will fly to another branch.
Process of renewing my lapsed Car Insurance policy was quite smooth and quick. Also, the policy rates seem to be reasonable.
I had a conversation with Mr. Harish Swaminathan and I am impressed with his skills. I appreciate the way he addressed my concerns and helped me buy the Car Insurance policy from Royal Sundaram. Thanks!
Your team is Very Good in selling the Motor Insurance policy, hope to have good response in next 1 year as well.
Excellent support from the sales team memeber, who provided all the details about motor insurance, I needed with immense patience. I really hope to continue using the services of RS. Will bring more friends too.
Nice experience with Royal Sundaram to buy online car insurance policy.
Smart and efficient service provided. Thanks. Would highly recommending Royal Sundaram Motor Insurance policy.
Prompt service by your staff. Happy to associate with Royal Sundaram by having a Car Insurance policy.
Nice to have my Car insured with Royal Sundaram. Very attractive pricing out of all other vendors.
Good Experience while purchasing Car Insurance policy from Royal Sundaram.
It was a good experience while taking the Motor Insurance policy. The service is very quick and helpful.
Good experience of Customer Service. Prompt, courteous and very efficient support while purchasing my Car Insurance policy.
Excellent Car Insurance online renewal service. Hope same service levels apply in the unfortunate event of claims too. Thanks
Good work and fast response in getting Car Insurance policy through online insurer appreciating for royal sundaram, keep up the good work.
First time came across cashless for cars kind of impressed and got my Car Insurance policy from Royal Sundaram.
Well supported by the team through phone while preparing the car insurance policy quote online..Expecting similar response during claim too..
I have vehicle insurance from R. S. since Sept 2011 and I found it very particular in reimbursement of any claim is made against vehicle accident. Hence I thought to buy Health Policy.
Your pre sales customer service is very good. Hope your post paid service after purchasing the Car Insurance policy will be equally good.
Hi ,myself Dr Kalpesh Kotaria.I have full insurance cover for my four wheel from ROYAL SUNDARAM.Services and other online payment facilities are JUST FANTASTIC.
Insured my car with Royal Sundaram. Online service was excellent. Strongly recommend RS Car Insurance policy.
Totally impressed with Call center agentâ€™s hand holding during renewal of my expired car insurance policy. I have handled On-Brand experience for a lot of Brands, couldn't have done it better myself. Highly recommended!
I have been satisfied with the online Motor Insurance policy purchase process.
Overall good experience while getting my Car Insurance, I hope the same remains during this 1 yr tenure.
Excellent support from your Staff. Were very Informative and Coordinative throughout the Car Insurance purchase process.
Good service online! Please also keep up with such good service offline when it comes to claims and other customer service related to my Car Insurance!
I had a good experience in buying Car Inusurance policy online its easy and hope this will continue during claim settlement.
The experience of purchasing the motor insurance policy was very nice; hope I get the same type of experience, in case I have to claim for which the policy has been taken.
Very Good and easy Car Insurance Process. Really Appreciate.
Good experience to purchase Car Insurance on internet.
It is a pleasure to deal with Royal Sundaram. be it the Car Insurance or Hospital Cash Insurance or Overseas Travel policy, they are very prompt in clarifying the doubts. prompt reminders for renewals and their On Line renewal facility makes it a pleasure to deal with them. Has never had any occasion to give a complaint. My Hospital cash policy is more than 12 years old and I prefer to deal with Royal Sundaram always.
I have been a motor insurance customer with RS for about 8 years and have had hassle free claims experience with them. The prices are also quite reasonable if you negotiate hard. They even helped me with transferring my NCB from an old car to new - it took a little while for the NCB to reflect in their systems; so I had to pay the full premium for the new car and the NCB was refunded to me once the transfer reflected. The only reason for 4 star is because they hiked my premium up irrationally, following a major accident. However, they have serviced the claims arising from that accident quite diligently. Would have probably liked them to bear with me for some more time, instead of outpricing themselves to me.
Imp point here: I do compare premium from different providers and then select RS. Its merely Rs 200 - 300 difference that also in some case only but then you buy complete peace of mind. Recommendation : Highly recommended for new car owner. Go for Full IDV and Zero Dep. Plus is insurance for driver/ co-passenger. Experience: I got amazing experience with Royal Sundaram Car Insurance. First yr of my car, I loved the insurance and 2nd yr of my car I liked it :). Reason for less star is just an improvement in the services and NOT anything non serviced. I was suggested to buy RS from outside and online and not from Car dealer (You can save money) by my brother-in-law. As I was too much worry about this and that when I was buying my first car. And now I will buy third yr policy from RS only. Improvement: When a car is having multiple scar marks (and dents) also, those appear not logical to fit in one accident pls look in closely to consider in ONE. As sometime really it happens.
I generally have a good experience with Royal Sundaram Car Insurance. But there are scope for improvements in their online management system which will make them the king of the insurance companies. Pros: 1. The claim settlement speed is comparatively good. 2. Good web based customer support through e-mail and chat services. 3. The customer support is polite, responsive and patient.
Excellent service. Could not find a fault in the last 4 years! I Hold a Motor Insurance Policy with Royal Sundaram. I did not find any laxity in the follow-ups, in spite of my vehicle being old and not a high premium opportunity. Keep the good service going!
I have so far had a very smooth experience when it came to Renewal of my policies. Their Online Instant Renewal of the Car Insurance policies is excellent. Royal Sundaram also has a very friendly and professional customer service.
Had good experience in past with health policy so expecting the same for my car insurance policy.
RS online offering help us to keep me update on my motor insurance policy renewal instantly get all information on my finger tip. great experience
Thanks for the hassle free process. I save on my Car Insurance premium also as offered by the dealer.
I am having Motor Insurance Policy with Royal Sundaram. Experienced Superb Service so far. Keep up the good work.
Buying Car Insurance policy online is surely a great experience ! Hope, the post product services would be equally good. Other than regular on road facilities, car wash coupons also should be provided.
Great Experience and hope to have a good experience if required in future too on my Motor Insurance Policy.
Thank you very much for increasing IDV of our WagonR and providing very prompt service. Highly Recommend Royal Sundaram Car Insurance Policy.
I m switching over my Car Insurance policy from Bajaj to Royal , hope will get better service from them.
I am with Royal Sundaram with my car insurance and really liked the service...so opted for Home insurance as well. Thanks.
It was a good experience while taking the Motor policy. Hope this will be the same when there is a claim made.
Thank you. As a Motor Insurance customer, I reposed my faith in Royal Sundaram by changing earlier insurer in less than 15 minutes. Looking forward for a service commitment from Royal Sundaram in return.
It Was Great Experience , Buying Comprehensive Policy Online . Royal Sundaram Made It Too Easy For Me . Thanks To The Executive Who Assisted Me To Get The Best Car Insurance Policy , Suitable For Me.
Having a Car Insurance policy with Royal Sundaram. Overall satisfied with the service. Looking forward for the same during the insurance cover period.
The whole process was smooth. I got a call from Sundaram executive who provided me with clear details about the options and helped me buy the Car Insurance policy online.
Totally Delighted. Gokul is an amazing guy with ample patience to serve. He helped me a lot with the proposal. He Was efficient with all answers to my question realted to Motor Insurance. Strongly recommend Royal Sundaram.
Excellent Step by Step approach by your Call Center Executive. Clear Communication and perfect guidance during the Car policy purchase. God Bless a Team Like that.
Impressed by Online Guidance by RS Team. Rate and Benefits offered was also the best. Purchasing Car Inusrance Policy online was never easier before and cannot be more easier than NOW.
I Was Earlier Royal Sundaram Customer. I Had Insured My Previous Car For More Than 8 Years With Your Company. I Appreciate Your Company Representative Mr. Pradeep For Guiding Me In Filling Up The Form.
The process seemless, Excellent service, The Surveyor was onsite in no time. Very good customer experience, Special thanks to Prithvi in helping me out in getting my Motor Insurance Policy.
I am so satisfied with the ease procedure and most importantly the Motor Insurance premium. Great Service!
Having Motor Insurance policy from Royal Sundaram. Its fantastic till now but wish to have same support incase any emergency looking forward soon.
Process was smooth and the executive assisted me in getting my Car Insurance policy and handled the whole process very smoothly.
This is an excellent service, the car insurance through dealer was expensive by Rs 3200 and I got fabulous benefits with a lower amount. The Staff are also extremely courteous and helpful.
I have bought a zero dep policy ,thanks to Mr Prithviraj Ganesan for explaining me what exactly i wanted. This was my first time buying a Car Insurance policy and he explained me all the things which i should opt.
Buying was easy and I would expect to see Car Insurance cover with more features.
The customer service executive, Gokul who helped me was beyond expectation while purchasing my Motor Policy, I have never seen anyone give this kind of 5 star service.
I already have a mediclaim policy and satisfied with it. When it come to motor insurance I chose Royal Sundaram.
I thought of getting Car Insurance policy with Royal Sundaram. We Got Excellent Response about Your Organisation After Consulting Our Good Friend Mr. Subhash Chand Choudhary.
We purchased the car from M/s Sundaram Motors. Having known the name ROYAL SUNDARAM, i thought to go for CAR Insurance from the same sundaram group.
I had contacted other motor insurance vendors...they were very laid back and unprofessional. Royal Sundaram rep was very diligent and thorough...he seemed more driven to have the insurance done than even me! Within 2 days, the paper was completed. I am a happy customer.
I had logged on to policy bazar for getting comparative quote for my car renewal policy. I got quick good feedback from Mr Kartiken of Royal Sundaram and after two three telecons, I paid online and got my insurance policy from royal sundaram.I am very much satisfied with prompt service . However a small issue, i also wanted personal accident insurance cover ,but despite my two telecons and assurance made, i never got any call back from any royal sundaram executive.
I puchased a used car (Santro) and the existing Car Insurance was some other Co.(which I don't want to disclose for privacy purpose) and when I contacted for transfer of Insurance in my Wife's name, there was no positive response from that Co. Then, I contacted Royal Sundram, and within a day, I got the new Insurance for my Car. The service is very good, and I got very clear idea and guidance from Royal Sundram. I tjat way, Royal Sundram is unique in its services.But, I have some queries regarding Insurance claims etc. I will be much more glad to get my doubts cleared at the earliest.
I was able to complete most of the stuff online. One would get response to query. Sales team showed real customer care. Premium prices was comparable.
We bought an Auto Insurance policy from Royal Sundaram and were quite impressed that we got a call-back instantaneously - that too on a Sunday! The entire process was quick and efficient, the rates were most competitive. Overall, it was a great experience!
I had two medical insurance policy and a car insurance policy. The claims till date has been settled satisfactorily. But one of my medical insurance policies were not renewed, beacuse I missed the renewal letter and did not pay the premium in time. I think there should be a considerable grace period. Also the online renewal was not that easy. But the customer service was helpful after initial tardiness.
My experience with royal sundaram company for insurance has been really good. Online premium option is really very very cheap than the insurance premium you take from a retailer. Secondly, when I kept my motor car for insurance claim, the whole Royal Sundaram team was extremely supportive and took my claim in all possible and correct manner for the damages and helped in getting my car back with a smiling face for me. Neither the dealer of Hyundai complained for the services of insurer nor i had any odd views. I wish the entire team best wishes. Please help all of us as customers with the same respect and responsive services over more years to come and I am sure your efforts and respect for customers will help us get aligned with you over many years to come.
Recently I have switched my car insurer Royal Sundaram and unfortunately I met with an minor city accident the same day I got the policy. But the service I got from Royal Sundaram is commendable. The responses/payments were prompt and service was very helpful. I'm happy to have insured with them.
Royal Sundaram insurance company has excellent service. As soon as I sent my query to them online, I received a call within few minutes from them and they answered my query. I appreciate their customer service as well.
Great insurance provider, wouldn't hesitate to renew my insurance with them.
For tension free life "Royal Sundaram Aliance Insurance" is the best option. I'm totally satisfied with the services.
Good....would like to keep it up.
I want to register my heart felt appreciation for Royal Sundaram for their stupendous customer service. They were very patient with me and kept their word whenever they promised a callback. I had a policy with HDFC Ergo for my car insurance. After experiencing some lousy service from them I decided to give Royal Sundaram a try. Royal Sundaram's attitude and professionalism came as a big surprise. I would surely recommend Royal Sundaram to my friends and colleagues. Keep up the great work!
I have Honda Assure from Royal Sundaram for the past two years, and both my claims were settled to my satisfaction.
The services of this Insurance co. is Royal as appear in their name. I would like to continue my policies with them.
Renewal was effortless online, but look forward to new garages and service centers to offer cashless cover.
It was a great experience this time for renewal , but only thing is missing was discount option! Plus I added LPG kit on sundries but it was missed on original doc. Is there any chance of portable facility of Health Insurance from co to co! Please respond ASAP.
Its a pathetic experience with Royal Sundaram. They are least bothered about customers. i have taken one online insurance policy for my 4-wheeler. When i tried to claim for the insurance, they started saying so many nonsense reasons and finally they didn't accept my claim. When i tried to cancel my policy, they didn't allow me to do so. Its a worst experience for me and i would like to share it with you. I advice, dont go with Royal Sundaram even though their policy premium is lesser than other companies.
Iâ€™m so happy, I chose Royal Sundaram over the others. Their quick claims-settlement during my recent accident, proved just why their Car insurance policy is one of the best investments one can make.
Wanted a car insurance policy for my new ride last month. Looking over the policies online, I found Royal Sundaram the best one for my needs and requirements. It gives me good flexibility regarding coverages.Could not have asked for a better plan. Highly Recommended!
My experience with Royal Sundaram has been great! Before getting myself an car insurance policy, I already had their medical cover. The customer service here is amazing. Go for it! No regrets here.
Thanks a Lot for your support and quick response. Your service is really great.
Ever since I have bought the Motor Inusrance policy with Royal Sundaram, I have been completely satisfied with the experience. Now Iâ€™m no longer worried on the daily commute to work. So, if you are looking for the plan with thoughtful benefits, this is perfect for you.
After hours of searching, I could not find any adequate plan offering the right coverage. But, looking at the features and benefits of Royal Sundaram car insurance, I wasted no time and bought it right away. The step-by-step guidance made it an absolute breeze. I would recommend this for all! Awesome stuff.
Thank you for the "No Claim Letter". I appreicate your help and prompt customer service rendered.
Thank you very much for revised (Correct) premium notice, which I shall pay before the due date, that is, before 28/04/2012. I once again thank you for your prompt and efficient service and wish to state that the issue has been sorted out to my full satisfaction. Keep it up.
Thanks for the prompt response and policy endorsement of my car.
Thank You all for your immediate response on my mail & quick delivery. I have received the hard copy of my motor policy yesterday ie. 08-February-2012. The immediate response that I received from your end from the time I had registered online till the time I received the document (Hard Copy) is highly appreciable. Least to mention Customer service team to were very helpful & polite. I have already communicated the commendable work Royal Sundaram Team has done, to my superiors & friends in the aspect of customer support & timely help.
It was a pleasure interacting with RS representatives. I have just purchased a new Volkswagen Polo registered on dt. 15/12/2011 and would like to include the following under my insurance coverage.
Thanks a lot for sending the policy as per ETA. Very prompt service.
I am in receipt of your Claim DD. I thank you and all your team members for the excellent service provided and settled my motor claim at the earliest.
First of all let me thank you for the excellent and timely service rendered to me. It was really a pleasent surprise to have received motor policy document in less than hour time.
I have just purchased online an insurance coverage for my car. Thank you very much for the quality service provided by royal sundaram.
Services like this sets an example, re-affirming our trust and confidence in RA as a renowned brand. It helps in continuing and growing the strong relationship. FYI we have additional health policies and have also recently opted for the newly launced RA Car Insurance.
Thanks for expediting the process of endorsement for my Vehicle .
Thank you very much for sending me amendment letter of my motor policy showing new address. I appreciate quick action.
I just purchased an insurance policy for my vehicle. I transferred my policy from another insurer. I had a lot of queries regarding this as well as the different add-ons to the car policy... In this regard, I spoke with one of your representative. He was fantastic! The way he answered all my queries, understood my needs & helped create a customized quote was way beyond my expectations!!!
Thanks a lot for providing valuable service on time and resolving my car insurance query.
Thank You very much for your immediate attention in resolving my Vehicle insurance query.
Today I received the hard copy of the Motor policy. I appreciate your service.