Procedure for Hospital Cash claims: Intimate Royal Sundaram through toll free number 1800 345 88 99 (OR) Mobile No.: 9444448899 (OR) email to customer.services@royalsundaram.in immediately on admission to the hospital.
- Please quote your Hospital Cash Insurance Policy Certificate Number.
- Claim form would be sent to you within 2 working days.
- Submit the following Xerox copy of Claim Documents to the Company within 10 days
  from the date of discharge
 
Document checklist: (All documents, to be submitted within 10 days from date of discharge)
- Duly filled claim form along with Doctor`s certificate
- Copy of Discharge summary
- Copy Of Diagnostic Test Reports, X Ray, Scan and ECG and other films
- Claims would be processed on receipt of all required documents,
- Additional documents/information if any required will be called for after scrutiny of the claim.
- Cheque will be sent to you if the claim is admissible. If not, a repudiation letter would be sent.
- The turn around time for settlement of the claim is 10 working days from the date of receipt of last document