I appreciate the quick disposal of my Medical Insurance Claim in a most professional manner with out losing time. Your action is worth commending and fastest as compared to other companies.
-P.K Mohla, Punjab - Health Insurance Customer, Policy No: CSE0007595000103
This is to inform that I have received the cheques on my claims made for the treatment of my wife. Your service has been wonderful and quick without hassles.
Thank you very much for the fast response.
-Chanchal Kumar Pal, Health Insurance Customer, Policy No: HSC0000468000105 & CSE0001151000105
I have received the claim settlement cheque from your goodselves. I would like to take this opportunity to convey my sincerest thank you and appreciation for accepting my medical claim (once again).
Unfortunately for myself this has been the third instance I have had to make a claim against a hospitalization (two for myself and one for my daughter). However in all the three instances I have experienced Royal Sundaram as someone I can always bank on. Your sincere and geniune approach to a claim is most appreciated and valued. Yes, you have deducted certain amounts in my claim but it has always been fair and justified. I have never any experienced any hidden surprises or clauses.
I will never forget how you processed the claim for my daugher's hospitalization in January last year! The hospital amount was over Rs. 2,00,00. Since it was an emergency I had to arrange for such a large amount from friends. I was completely amazed how Royal Sundaram sent me the claim cheque within 10 days after receiving my request - no questions asked!
This time too, I was very confident you would accept my claim. I feel the Team at Royal Sundaram are people who are always standing behind me in my hour of crisis and ready to help 24x7!
I would like to convey my thanks once again. I am soo glad that I have insured my family with you.
-Rahul Ursekar, Health Insurance Customer, Policy No: HC00476420000105
I have received a cheque towards payment of our Health Insurance claim number HGA0087052. Thank you for your support and financial help. Royal Sundaran Alliance Insurance Company Limited is really number one in India.
-Manoj Kumar Thakur,Delhi – Health Insurance Customer,Policy No: HO00012171000108
I acknowledge with thanks your cheque towards pre and post hospitalisation expenses. I would like to put on record my deep appreciation for the excellent service rendered by yout staff members throughout the Health claim settlement process. Thanking you once again.
-Manjiri Ranade,Mumbai – Health Insurance Customer,Policy No: HS00201320000106
There are no other words to say except Thank you very much for providing me the hospitalization bills incurred for my surgery of right shoulder.Slowly, I am recovering from it.Definitely I will refer about your Health policies to my near and dear ones.
-CH.Venugopal,Hyderabad – Health Insurance Customer,Policy No: HMA0025720000101
This is to acknowledge with thanks your letter enclosing my cheque for Rs 5 lakh being my claim amount against Policy no :POB 0000420000100. When I received the courier this morning, I was really taken by surprise. I just couldn't believe that the claim could be processed so fast within a lightening period.
I also thank the Mangalore team. Now I am satisfied, I have chosen a right insurance company.
-Suraj,Mangalore – Personal Accident Insurance Customer,Policy No: POB0000420000100
I would like to place on record my appreciation for the following reaons:
- I first made a request for address change few days back and the way my call was handled by the customer service agent was truly professional. she did take my request with complete car and reaffirmed my request and within few days i got a follow up call from another agent that this has been updated.
am aware the request was not a complicated one, neverthless, the way it got handled did give me a WOW
- I have been interacting with Royal Sundaram officials the last fews years on my policy renewal and till few years back it was indeed a painful process and specifically the last 2 years is truly a delightful experience. The time it took for me to renew the same was less than few minutes and overall it did give me a sense of closure.
the entire world is moving towards digital way and i wish the entire Royal Sundaram team best of luck in full leverage of internet.
-Ranga Subramanian J, Chennai - Health Insurance Customer, Policy No : HO00008430000108
When the Courier knocked at my door and delivered your letter and the Cheque this morning. I was really taken by surprise. I just could not believe that the claim could be processed so fast. Really lightning Speed. Wonderful. Thank you so much. Well, Now i Know that I have really chosen the right Insurance Company. - R.S.Rajan, Coimbatore - Health Insurance Customer, Policy No : CEE0040218000100
It is surprising to see customer service like yours in India. It has been a great experience. Your executive was quick, to the point & talking right sense!! I will surely like to continue with Royal Sundaram for this & next cars that I buy and refer others to your company in future. - Rahul Salunkhe, Mumbai - Car Insurance Customer
I recently bought a Travel Policy online from Royal Sundaram and was most impressed with the outstanding level of service that I received. I wish to commend the " Online Service" team for the efficient handling of my request and the courtesy extended. It was truly a memorable experience. - Nani Javeri
I am very happy that my two home insurance claims got settled by your company after the
damage caused by floods in my house. In spite of certain issues in the name of the Insured, your
company supported me during my hour of need. I am glad the issue was resolved quickly and my claim
got settled. - Raja Pillai
Thank you for settling my health insurance claim. your timely support has been a great help. - S Mani
Chat Online is a very nice facility provided for the customers. Absolutely well done. - Jayanthi Vijaykumar
The chat is a wonderful utility. The person was very courteous and to the point. It saves me a long phone call and to be placed on hold.- Sivasankaran K
This was the best experience I ever had with any customer care. Keep up this tempo. Thanks. - Venkat Ramana Peri
I am really impressed by the way your website is presented. I am delighted to see an Indian company website so beautifully designed and portrayed to cater the needs of the customer. I am sure this is one of its kind in India and Royal Sundaram is going to reach greater heights. - Anand
I am happy to know that online payment mode is available for renewing policies. The experience is remarkable. - Dr. Sanjeev Biwari
Rapid communication is the key to grow business "Rapidly" - Excellent Chat facility.- Amit Jadhav