For buying a new policy call 094444 48899. For customer service call 1860 425 0000.


Hospital Cash Policy - Claim Procedure

Hospital cash Insurance


Hassle-free and ISO Certified
Claims Process

If you need to make a claim under Hospital Cash, here's a step-by-step guide for it.

1. Request a Claim Form

  • To request for a claim form, call us at 1860 425 0000. You can also send an email to at the earliest, on hospitalisation. Please quote the Policy Number for our reference. We will mail you the Claim Form within 2 working days or you can download the claim form from our website.
  • You can also notify your claim online. Once you notify the claim our claims team will contact you to explain the procedure.

2. Submitting the claim form 

Once you get the claim form on hand, please fill-in the form and send it to us, along with the following documents to support your claim and send it to us along with a photocopy of the following documents within 10 days after discharge:
  • Doctor's Certificate.
  • Discharge Summary.
  • Diagnostic Test Reports.
  • F.I.R in case of an accident.

Please note: You have to send only the photocopy of all documents, along with original Claim Form. We will get in touch with you if we require any other documents. The address to send the documents is :

Royal Sundaram Alliance Insurance Company Limited
Accident & Health Claims Department
Vishranthi Melaram Towers
No.2/319 , Rajiv Gandhi Salai(OMR)
Chennai - 600097
Tel : 91-44-7117 7117

All claims are processed as per the Terms and Conditions of your Policy.

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