For buying a new policy call 094444 48899. For customer service call 1860 425 0000.

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Royal Sundaram's Trusted Repair Shop

Trusted Repair Shop

At Royal Sundaram, we’ve always gone the extra mile, to widen that smile on our customers’ faces by creating innovative products and services.

 

Accident recovery and claims have never been this good!

Royal Sundaram’s Trusted Repair Shop (TRS) is one such unique initiative that makes life worry-free after an accident. From fixing the vehicle to processing claims, this comprehensive service keeps you in total control and ensures a smooth ride all along. 

 

We’re just a call away!

If your vehicle has met with an accident and you are stranded with no help, our road side assistance is just a phone call away. Just dial 1860 4250 000 for our 24/7 road side assistance helpline in case of any emergencies and we’ll help you fix the vehicle  

 

Processing claims on the fast lane 

Insurance claims and settlement can be a long-drawn process and often drive you around the bend. Not when you have a Royal Sundaram car insurance. Our TRS facility is committed to speed up the processing, and settle your claims without undue delay. So all you have to do is relax until you hear from the personal customer representative who has been assigned to review and evaluate your claim. 

 

Key Features of TRS Servicing

  • Repair at doorstep*
  • Pick-up and drop*
  • Warranty for repairs
  • Frequent status report
  • Cashless facility
  • Repair replacement (more than 2 years old)

 *  within location/city limits

 

Drive home safe. Drive home happy

One more added-feature of the TRS facility is that we also take complete care of your car in the unfortunate event of an accident. At TRS, your car is in the safe hands of trained service technicians, and every care is taken to use only genuine spare parts. What’s more there is also a warranty that comes with the service.  So you can drive back home safely and with total peace of mind.

 

Here’s our 4-step process to a quick, hassle-free and reliable TRS claims-processing

  1. CALL: Call our 24/7 roadside assistance / Claim intimation at 1860 425 0000 and we’ll guide you through the process.                                              
  2. CONNECT: Once your claim is intimated, our representative will contact you within 30 mins regarding your claim and the related process
  3. CLAIM:  Your personal claim representative will work with you to accurately evaluate your claim
  4. COMPLETE: We'll assess your claim, complete it as quickly as possible and contact you immediately if necessary.                                                                                          

Important Information: You should intimate your claim/accident damage to us immediately even if you want to repair/claim at later date.

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