Careers - Royal Sundaram
Customer Service Associate
Chennai, TN, India
Any Graduate-Any Specialization
To handle In-bound calls at the National Call Centre based in Chennai as per Service Standards set. - To provide customer support for all classes of commercial / personal Insurance business of the company. - Servicing customer and attending to their needs and problems, providing solutions and suggestions. - To handle complaints as per defined process and SLAs. - Any other day today tasks as assigned by the Reporting Manager.
REQUIRED COMPETENCIES / SKILLS : - Experienced professional with 1+ years experience at a Call Centre (Fresher are also welcome) - Excellent communication in oral and written skills - Excellent communication skills in English and Hindi (multi-lingual will be an added advantage) - Analytical and interpersonal skills - Positive and winning attitude - Good listener, empathetic to customer needs - Team player
If the above stated open position does not match to your requirements, you may submit your candidature with us by clicking on the Apply button, which will be retained confidentially and we will contact you for future open positions as and when they arise.