Claims Procedure: Commercial Vehicle Insurance - Royal Sundaram
Please read carefully and understand the process of motor claim.
- Claim Should be intimated to the Insurance company immediately with the policy particulars.
- No repair before survey of the vehicle
- Survey will be arranged on receipt of claim intimation and submission of detailed estimate of repairs from the repairer
- Original Registration Certificate and Driving licence to be submitted to the company for verification and return
- Duly filled in & Signed claim form to be submitted to the Repairer/Surveyor. For company owned vehicles , company seal and authorised person signature should be affixed in the claim form.
- FIR to be filed wherever Third party injury/death/property damage is involved.
- Company may ask for additional documents and /or clarification/Information if any, depending on the requirment of the claim.
- Cashless facility will be arranged if required documents are in order.
- Based on the Surveyors instruction, Vehicle to be produced for re-Inspection on completion of repair works.
- Original bill along with Satisfaction voucher for cashless claims is required for processing of the claim.
- For Non-cash-less Claims (Reimbursement claims) Original cash bill or Invoice with Cash receipt is required for processing of the claim.
- The detailed theft claim process letter will be sent to the Insured's policy/claim form address through Registered Post offer intimation of theft claim.
Please submit the following information while intimating a claim:
- Your Contact Numbers
- Policy Number
- Name of Insured person
- Date & Time of accident
- Vehicle number
- Make and Model
- Location of Loss
- Brief description on how the accident took place
- Name of Driver
- Place & contact details of the Insured Person if the person intimating the claim is not insured.
Timing : Monday - Saturday 8.00Am to 8.00 Pm
Claims Procedure (Table)
|North - Gurgaon/Delhi||0124||4055567||2383829||98109 55567|
|East - Kolkata||033||26675525||26675523||98312 55567|
|West - Mumbai||022||40055567||67041200||98675 55567|
|South - Chennai||044||42227373||28515500||98404 55567|
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