Dear Customer,


In context of the situation developing around the Coronavirus (COVID-19) outbreak, we at Royal Sundaram are taking preventive measures to ensure the well-being of our customers and employees.


As an immediate and urgent measure, we encourage you to connect with our digital platforms such as website:, Mobile App: MChatra (Android, Iphone) for all your service requests such as


  • Request for Policy Copy
  • IT Certificate
  • Renewal Call back Request
  • Health Card Request
  • Changes in your policy


For any service requests or queries, you may also mail us at from your registered email address.


For Motor Claim initimation call as at : 1800 568 9999


We look forward to your support during these difficult times which call for such unprecedented measures.


We are certain that we will collectively see through this period successfully.


Thank you
Royal Sundaram General Insurance Co. Limited
“Towards Service Excellence”