Bike, Car, Travel & Home Insurance Online - Royal Sundaram



Terms of usage of the site with reference to the visitors

Please read these terms and conditions carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below. if you do not agree to the terms and conditions below, do not access this site, or any pages thereof.

Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by Royal Sundaram unless otherwise indicated.


No Warranty

The materials and content available on the Web Site are provided without warranties of any kind, either express or implied, and Royal Sundaram specifically disclaims all warranties, including implied warranties of merchantability or fitness for any purpose. Royal Sundaram does not make any representation or warranty regarding the use, or the results of the use, of the materials and content available on the Web Site in terms of accuracy, reliability or otherwise. The product information, including the scopes of cover, terms, conditions, exclusions and limitations, available on the Web Site is not intended to be exhaustive and is indicative in nature.

The Web site may contain links to other websites, web-pages and services also operated by other entities or companies, and your use of such Sites is also subject to the Terms and Conditions and other terms and guidelines, if any, contained within such given Site. Royal Sundaram disclaims all liability for the content and/or materials available on such other sites.

You should assume that everything you see or read on the Web Site (including but not limited to directories, guides, news articles, opinions, reviews, text, photographs, images, illustrations, profiles, audio clips, video clips, trademarks, service marks and the like) is copyrighted/ protected by intellectual property laws unless otherwise noted and may not be used except as provided in these Terms and Conditions, or in the text on the Web Site, without the prior written permission of Royal Sundaram. Royal Sundaram neither warrants nor represents that your use of materials displayed on the Web Site will not infringe patent, copyright or any intellectual property rights or any other rights of third parties not owned by it.

Limitation of liability

In no event will Royal Sundaram be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Royal Sundaram or representatives thereof, are advised of the possibility of such damages, losses or expenses.


All information submitted to Royal Sundaram via this site shall be deemed and remain the property of Royal Sundaram and Royal Sundaram shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information given by any visitor to this site provides Royal Sundaram through this site. Royal Sundaram shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the Royal Sundaram having the direct customer relationship or as otherwise specifically agreed or required by law.

Security of Information

The security of your personal and financial details is paramount to us. That is why this website uses 128-bit encryption that utilises SSL (Secure Sockets Layer). This offers the highest level of security available on the Internet.

It works by automatically scrambling the information you send over the web thereby making it seem meaningless. Once it arrives, we have the key to de-scramble the words.

When you fill in any personal information or payment details, you will be in a secure area of the site. You can check this by looking for a padlock in the bottom corner of your web browser and by making sure the web address starts with "https://". This ensures that when you send your information over the web, it will be encrypted to prevent anyone from reading it.

In some instances, the web page may not display "https://" or a padlock - this is often the case with websites that use framesets. You can still confirm the security settings on these pages by right clicking on the page and selecting Properties. If the page is secure, the address line will begin with "https://".All the information that we save for you is protected by firewalls and a wide range of ITsecurity measures

Collecting your personal information

Royal Sundaram may collect the information you provide when you:

  • Request information from Royal Sundaram's Web site.
  • Use online tools and calculators.
  • Apply online for products.
  • Subscribe to online services.
  • Complete an online form.
  • Conduct transactions online.
  • Apply for a job online.
  • Or Chat online.

We collect contact information such as your name, address, and email address and other details as given in the registration page of our website. If you purchase a policy from us we will collect financial information such as credit card number and expiration date through the payment gateway of the credit card company or the Internet banking service of your bank. We store this information for our records and in order to verify authenticity of the same. We also collect information such as beneficiary name, address and your relationship to the beneficiary when you buy a policy from us. This is required to maintain a record of your beneficiary details for your insurance with us.

Use of your personal information

We will use the information primarily for the following purposes:

  • Providing customization: We may use the information provided by you to customize your visit to the Web Site by displaying appropriate content at our judgment and discretion
  • To send you information about products and services offered by Royal Sundaram In event you do not wish to receive such information, you may unsubscribe to the facility in the email message received by you.
  • To contact you for policy reminder notices, claims processing and to keep you updated on the insurance sector and Royal Sundaram through our newsletters.
Acceptance of the Terms

By accessing the Web Site, the Visitor acknowledges and accepts these Terms and Conditions.

Consulting Services

The availability of the information and guidance as part the Web Site does not constitute a recommendation by Royal Sundaram, to buy any policies etc. discussed therein by Royal Sundaram or any of their personnel. Any decisions will be based solely on the Visitor's own evaluation of the policies / products of Royal Sundaram and his/her need for the same. While adequate care would be taken to ensure completeness, accuracy etc of the information/services provided, neither Royal Sundaram nor any of their personnel shall in any circumstance be liable for any loss or damage caused by a Visitor's reliance on information obtained through the Web Site. It is the sole responsibility of the Visitor to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on the Web Site and the Visitor should consult his/its own legal counsel, business Advisor and tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is sought or given

Terms of usage of the site with reference to the customers
Evidence Of Transactions

In respect of any transactions which may be permitted by Royal Sundaram from time to time, Royal Sundaram's own records of such transactions, maintained through computer systems or otherwise, shall be accepted as conclusive and binding for all purposes. More particularly, the record of Royal Sundaram generated by the transaction(s), including the recording of the time of the transaction(s), shall be conclusive proof of the genuineness and accuracy of such transactions.

Terms and Conditions of Use

The Website is deemed to be in use when it is loaded in temporary or permanent memory of your computer.

Restrictions on use

You agree to use the Web Site strictly for your personal use. You agree not to use this Web Site for any illegal purpose or in any manner inconsistent with these Terms and Conditions. You agree not to use, transfer, distribute or dispose of any information contained in the Web Site in any manner that could compete with the business of Royal Sundaram or otherwise compromise or imperil the interests of Royal Sundaram. You acknowledge that the Web Site has been developed, compiled, prepared, revised, selected and arranged by Royal Sundaram and others (including certain other information sources) through the application of methods and standards of judgement developed and applied through the expenditure of substantial time, effort and money and constitutes valuable intellectual property and may also include trade secrets of Royal Sundaram and such others. You agree to protect the proprietary rights of Royal Sundaram and all others having rights in the Web Site or its content during and after the term of this agreement and to comply with all reasonable written requests made by Royal Sundaram or its suppliers of content, equipment or otherwise to protect their and others'''' contractual, statutory and common law rights in the Web Site. You agree to notify Royal Sundaram in writing promptly upon becoming aware of any unauthorized access or use of the Web Site by any party or of any claim that the Web Site infringes upon any copyright, trademark or other contractual, statutory or common law rights. You may download and retrieve data from the Web Site on your computer screen, print individual pages on paper, photocopy and store such pages in an electronic form on disk (but not on any server or other storage device connected to a network) for your exclusive personal use only. You further acknowledge that all the intellectual property in the Web Site continues to vest with us.

You shall not

Reverse engineer, decompile, disassemble, copy, reproduce, distribute, modify, transmit, perform, reproduce, publish or create derivative works from or in any way exploit any of the services or content in violation of the Terms and Conditions or the laws of any country.

  • Create a database in electronic or structured manual form by systematically downloading and storing all or any part of the Web Site save and except such information as relates to your Policy, if you are a Customer
  • Rent, lease, sell, sublicense, or lend your access to the Web Site
  • Cache or permit caching by any person
  • Do any act that violates our intellectual property in the Website
  • Engage in any fraudulent, abusive or illegal activity, including but not limited to any communication or solicitation designed or intended to fraudulently obtain the password or any private information of any use.
  • Use the Web Site to violate the security of any computer network, crack pass words or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity.
  • Run mail list or any form of auto-responder, or spam on the Web Site or any processes that are run or are activated while you are not logged on.

Although Royal Sundaram may, from time to time, monitor or review any facilities, if established or otherwise offered at the Web Site for discussions, chats, postings, transmissions, bulletin boards, and the like on the Website, Royal Sundaram is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information contained within such locations on the Web Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Royal Sundaram will fully cooperate with any law enforcement authorities or court order requesting or directing Royal Sundaram to disclose the identity of anyone posting any such information or materials.

Access restriction

We reserve the right to deny to you, at our sole discretion, access to the Web Site, including any portion thereof, without any prior notice.

Intellectual Property

We grant you the right to access this Web Site in accordance with these terms and conditions, and for no other purpose. Please note that the services and content on the Web Site, including but not limited to text, content, photographs, video, audio and graphics, are either the property of, or used with permission by, Royal Sundaram and/or by Royal Sundaram's suppliers and may be protected by applicable copyrights, trademarks, service marks, international treaties and/or other proprietary rights and laws of India and other countries. The trademarks, logos, slogans and service marks (collectively the "Trademarks") displayed on the Web Site, are registered and unregistered Trademarks of Royal Sundaram and others. Nothing contained on the Web Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Web Site without the written permission of Royal Sundaram or such third party that may own the Trademarks displayed on the Web Site. Your misuse of the Trademarks displayed on the Web Site, or any other content on the Web Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Royal Sundaram will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. We shall be entitled to obtain equitable relief (including all damage, direct, indirect, consequential and exemplary), over and above all other remedies available to us, to protect our interests therein.

Software Available on the Web Site

Software or information (if any) that is made available to download from this Web Site ("Software") is the copyrighted work of Royal Sundaram and/or its suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included in the Software. You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms.


You agree, at your own expense, to indemnify, defend and hold harmless Royal Sundaram, its directors and employees, representatives, suppliers and Advisors, against any claim, suit, action or other proceeding brought against Royal Sundaram, its directors and employees, representatives, suppliers and as by a third party, to the extent that such claim, suit, action or other proceeding brought against Royal Sundaram, its directors and employees, representatives, suppliers and Advisors is based on or arises in connection with the use of this Web Site, or any links therein, including, but not limited to:

  • Your use or someone else's use of your access to the Web Site
  • Your use/operation or someone using/operating or conducting any transactions, where applicable
  • A violation of the terms and conditions contained herein by you or anyone using your or any other computer
  • A claim that any use of the Web Site by you or someone using your computer infringes any Intellectual Property Right of any third party, or any right of personality or publicity, is libelous or defamatory, or otherwise results in injury or damage to any third party
  • Any deletions, additions, insertions or alterations to, or any unauthorized use of, the Web Site by you or someone using your computer
  • Any misrepresentation or breach of representation or warranty contained herein made by you or
  • Any breach of any covenant or agreement to be performed by you hereunder.

You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorney's fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim.

Disclaimer of warranties

You expressly agree that use of the Web Site is at your sole risk. The Web Site is provided on an "AS IS" and "AS AVAILABLE" basis.

Except as warranted in these Terms and Conditions, we expressly disclaim all warranties of any kind, whether express or implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy & completeness, and any warranties relating to non-infringement.

We shall not be responsible or liable for the authenticity, accuracy, completeness, errors, omission, typographic errors, disruption, delay, interruption, failure, deletion, defect of any information, research, reports, analysis, quotes etc in this Web Site or any part thereof.

We shall not incur any liability direct or indirect, to you or any third party, as a consequence of non-functioning of any equipment belonging to you, any third party or us. We shall not be responsible for any downtime of such equipment.

We do not warrant that access to the Web Site will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the Web Site or as to the accuracy or reliability of the content contained therein.

We make no warranty regarding the transactions entered into through the Web Site. No advice or information, whether oral or written, obtained by you from or through the Web Site or any person shall create any warranty not expressly stated herein.

We shall not be liable for any action taken by you based on or relying on the information provided in or by the Web Site.

We will not be liable for any virus that may enter your system as a result of you using the Web Site. We make no guarantees to you or third parties that the content contained on the Web Site would be virus free. We will not be liable for any direct, incidental or consequential loss, which may be caused to you as a result of your use of the Web Site.

If you are dissatisfied with any portion of this Web Site or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Web Site.

Limitation of liability

Under no circumstances, including but not limited to negligence, shall Royal Sundaram, its employees and directors, its suppliers and its third party Advisors be liable to you for any direct, indirect, incidental, special or consequential damages or any damages whatsoever including punitive or exemplary (including, but not limited to, damages caused by any virus, personal injury, loss of profits, data or other intangible, business interruption, loss of privacy, or any other pecuniary loss), arising out of or in any way connected with the use/delivery/performance of this Web Site, with the delay or inability to use this Web Site or any links or items on the Web Site, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through this Web Site, or otherwise arising out of the use of this Web Site, whether based on contract, tort, strict liability or other wise, or for cost of procurement of substitute goods and repair & correction services or resulting from the use of this Web Site or obtained or messages received or transactions entered into through or from the Web Site or resulting from unauthorized access to or alteration of your transmissions or data, even if we have been advised of the possibility of such damages.

You agree that we shall not be liable for any damages arising from interruption, suspension or termination of the Web Site, including but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. However, in no event shall our liability to you for all damages, losses and causes of action (whether in contract or tort, including but not limited to, negligence) exceed the amount paid by you, if any, for accessing the Web Site.

Copyright © 2008 Royal Sundaram General Insurance Company Ltd.