We thank you for your association with Royal Sundaram and being loyal customer of our Health Forever policy which is coming up for renewal. In the recent past, health care expenses have been spiralling with more incidences of Lifestyle diseases, hence customers today need adequate protection from Health Insurance plans. In accordance with regulatory guidelines we have reviewed our product portfolio and find that the said product is no longer financially viable and therefore the product stands withdrawn with effect from 1st October 2019 completely from market. Kindly note we have completed all necessary regulatory procedures with respect to withdrawal of this product from IRDAI. Also, we are happy to confirm that in line with regulation, we are providing you with suitable alternative product viz; Lifeline health insurance which is significant upgradation from your expiring product i.e. Health Forever. Our decision to withdraw is purely based on the financial performance of the product and provisions available in Health Insurance Regulations 2016 for the withdrawal of a loss-making product.
To ensure that your Health Insurance coverage is continued, we have sent the Renewal Advice- Notice for Withdrawal of the product to on your registered email id as physical dispatch of renewal letters is temporarily suspended due to the disruption of courier & postal services because of the COVID pandemic. Kindly refer your email for more details and in case you need to reach out to us to know more about this alternative product in terms of price and product features you can call our customer care number on 1860 425 0000 or you can write to us on email@example.com
Royal Sundaram General Insurance Co. Ltd.