Leading insurance companies put their trust on the atom's payment platform - jijomurali.blogspot.com
02 April, 2009
Atom technologies, a leading mobile-payment service provider has tied-up with major insurance companies including Apollo DKV, ICICI Lombard General Insurance, ICICI Prudential Life Insurance, Reliance General Insurance, and Royal Sundaram General Insurance etc for its atom payments platform. This service offers the convenience to their customer for making premium payments in a hassle free and time saving manner just by using phone and their credit cards. The sheer convenience and security of the solution has driven these large insurers to embrace this technology service for their customers. This service is initially available on atom's IVR platform as well as soon shall be made available on its mobile payment solution.
"The tie-up with atom contributes to our initiative of offering ease and convenience to our customers and the option of making payments via credit card or phone saving time and effort. The atom service has been very well accepted by our customers and we have observed a positive response," said Anuj Gulati, Director, Customer Service and Business Development - ICICI Lombard General Insurance.Apollo DKV Health Insurance, India's prominent Health Insurance provider has recently opted for the atom platform. "atom technologies would help our customers with the ease of making premium payments on phones or through credit cards in a secure and automated environment. This step reiterates our commitment towards enhanced customer satisfaction and we look forward to more of such partnerships and propositions to evolve as a first choice health insurer in our country" said Mr. Krishnan Ramachandran, COO Apollo DKV Health Insurance.
Royal Sundaram Alliance Insurance Company Limited, who has been at the forefront of providing innovative insurance solutions, also tied up with atom in this month and will be going live soon "Customer convenience has always been our priority. Since inception, we have constantly strived to innovate and improvise our products and services, which can directly or indirectly benefit our customer. Our partnership with atom is one such endeavor to enhance our customer service. With Atom, we will be able to provide our customers uninterrupted service even while on the move. Customers can now use their credit cards, under a highly secured system, over the phone to transact with us and get the convenience of instant policy activation over the phone. This will help us in engaging prospects in a faster and more convenient manner."said Ajay Bimbhet, Managing Director, Royal Sundaram Alliance Insurance Company Limited.