Product Benefits (Key Highlights)

Product Benefits - Key Highlights




While each of the plan has been designed keeping the unique requirement of each segment of customer, the below listed 11 benefits will be available across all the plans.

  

S.No

Common Benefits (available in all plans)

1

Medical Expenses (including medical evacuation)

2

Sickness Dental Relief

3

Accidental Death and Dismemberment Benefit (24 hrs)

4

Repatriation of Mortal Remains

5

Delay of Checked-in Baggage

6

Loss of Checked-in Baggage

7

Loss of Passport Benefit

8

Personal Liability Benefit

9

Trip Delay Benefit

10

Hijacking Benefit

11

Assistance Services

 

The below set of 15 benefits will be available depending on the plan chosen by you.

  

S.No

Benefits

Leisure

Multi Trip

Senior Citizen

Asia

Student

1

Daily Cash Allowance in case of hospitalization beyond 2 days

-

-

-

2

Accidental Death and Dismemberment Benefit (Common Carrier)

-

-

3

Automatic extension of policy upto 7 days

-

-

-

4

Emergency cash advance

-

5

Trip Cancellation

-

6

Trip Curtailment

-

-

-

7

Missed Connections/Missed Departures

-

8

Bounced Hotel/Airline Booking

-

-

-

9

Political risk and Catastrophe evacuation

-

-

10

Compassionate Visit

-

11

Emergency Hotel Extension

-

-

-

-

12

Loss of Baggage and Personal Effects

-

-

-

-

13

Return of Minor

-

-

-

-

14

Difference in Airfare due to delayed or early return

-

-

-

15

Home Content Insurance (in INR)

-

-

-

  

The below set of 13 benefits are available only in the Student Plan.

 

S.No

Benefits ( Only for Student Plan)

1

Study Interruption

2

Sponsor Protection

3

Bail Bond

4

Felonious Assault (Accidental Death and Dismemberment)

5

Maternity benefit for termination of pregnancy only

6

Treatment for mental and nervous disorders: including alcoholism and drug dependency,

7

Cancer screening and mammography examinations

8

Child Care Benefits

9

Coverage for pre-existing conditions Accidental & Sickness

10

Ambulance Charges

11

Physiotherapy

12

Loss of Laptop

13

Suicide

 

Customer should be able to Know More about each of the above 39 points, by clicking on the respective benefit heading. The below should be shown if he clicks on the respective heading.

 

Product Benefits-Key Highlights

 

Details of all benefits have been provided below:

 

1.     Medical Expenses (including Medical Evacuation)

 

Following conditions are covered on actual expenses incurred subject to the limits specified in the policy schedule under this section:

  1. OPD, Hospitalisation Expenses, Medical Practitioner’s charges, local emergency medical transportation and medical services for any illness or injury sustained while abroad.
  2. Medical Evacuation to another better nearby location or to India subject to obtaining prior approval from our end. The medical evacuation shall be as a result of Accidental Bodily Injury and/or Sickness and/or Disease occurring or having first manifested itself during an Insured Journey. It will not cover rescue operations in case of natural calamities/riots when there is no emergency due to accident/sickness. This benefit is available as cashless benefit and not on reimbursement basis.
  3. Any expenses due to Pre Existing Diseases will not be covered. Only in case of Life Threatening emergency, the expenses incurred abroad will be covered up to a max of USD2000.

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 2.     Sickness Dental Relief

 

The companywill cover actual expenses incurred resulting from sickness sustained to Sound Natural Teeth during a Trip abroad subject to the limits specified in the schedule under this section.Back to top

 

 3.     Accidental Death & Dismemberment (24 hours)

 

In case of death or disability arising out of and consequent (within 12 months) upon an injury sustained during the trip, the policy will pay the limits specified in the schedule under this section as per the benefit table mentioned below.

1. Death

100%

2. Permanent Total Disablement

 

Total and irrevocable loss of

 

(i) Both Hands or both feet

100%

(ii) sight of both eyes

100%

(iii) one entire hand and one entire foot

100%

(iv) Loss of either hand or foot and sight of one eye

100%

(v) Speech and hearing in both ears

100%

(vi) Either hand or foot

50%

(vii) Sight of One eye

50%

(viii) Speech

50%

(ix) Hearing in both ears

50%

(x) Thumb and index finger of the same hand

25%

(xi) Quadriplegia

100%

(xii) Paraplegia

50%

(xiii) Hemiplegia

50%

(xiv) Uniplegia

25%

 

In any case, the maximum liability of the company in the event of a claim shall not exceed 100% of the sum insured provided under this section.Back to top

 

 4.     Repatriation of Mortal Remains

 

In the event of the death of the Insured Person during the Trip due to illness/ injuries, which are insured events in terms of this Policy, the Company shall compensate for the transportation expenses reasonably incurred to return the mortal remains of the Insured Person to the place of residence in the Republic of India or the expenses for local burial or cremation in the country where the death occurred, subject to the limits specified in the schedule under this section.Back to top

 

 5.     Delay of Checked-in Baggage 

 

The Company will reimburse up to the limits specified under this section in the policy schedule for necessary emergency purchase of essential clothes, toiletries and essential medicines in the event that the Insured Person suffers a delay of more than 6 hours from the Scheduled Arrival time at the destination for delivery of Baggage that has been checked by a Common Carrier for an international outbound flight from the Republic of India. This benefit is only payable on outward journey from India and not on return journey to India. Amount payable will be only in excess of any amount paid or payable by the carrier responsible for the delay/loss. This benefit shall be payable only once during the policy period irrespective of the number of intermittent trips undertaken by the insured.Back to top

 

 6.     Loss of Checked-in Baggage

 

The Company will reimburse up to the limits specified in the Schedule of the policy in the event of the Insured Person suffering Total Loss of entire piece of Checked in Baggage which is under the care control and custody of the Common Carrier, while the Insured Person is a ticketed passenger on the Common Carrier during the course of the Insured Period. Any amount payable will be in excess of any amount paid or payable by the Carrier responsible for the loss and/or in excess of all other valid and collectible insurance. The maximum amount reimbursable per bag is 50% of the Sum Insured   and the maximum value per article contained in any bag is 10% the Sum Insured.Back to top

 

 7.     Loss of Passport

 

In the event that the Passport, Visa belonging to the Insured Person is lost, the Company will reimburse up to the limit mentioned in the Schedule to cover only the direct expenses necessarily and reasonably incurred in connection with obtaining emergency travel documents in lieu of passport /visa or duplicate or new passport. Any loss should be reported to local Police within 24 hours.Back to top

 

 8.     Personal Liability

 

In the event of the Insured Person becoming legally liable to a Third Party (under statutory liability provisions or in common law for an incident which results in death, injury of such third party or damage to his/ her properties), the company will compensate the Insured person up to the limit specified, provided the incident occurs during the Period of Insurance and whilst on a Trip abroad and provided that the claim is reported to the Company immediately.Back to top

 

 9.     Trip Delay

 

The Company will pay a lump sum subject to the limits specified in the policy schedule under this section, if the Insured Person’s Common Carrier commencement is delayed for more than 6 continuous hours due to any Covered Occurrence. This section provides coverage both for inbound and outbound journey out of India. This benefit shall be payable only once during the period specified in the policy schedule.

 

Covered occurrence shall mean the following:

      i.        Earthquake.

     ii.        Lighting, Storm,  Tempest, Typhoon, Hurricane, Inundation, Subsidence

    iii.        Landslide and rockslide

    iv.        Avalanche

     v.        Floods resulting from unseasonal rains, storm or cyclone.

    vi.        Terrorism.

   vii.        Tsunami

  viii.        Volcano Eruption

 

provided that, the named perils hereinabove shall take place at and in the vicinity of any port involved in the Trip; and Cancellation or rescheduling of flights done at the instance of the  Common Carrier that causes delay.Back to top

 

 10.  Hijacking Benefit

 

A lump sum amount is payable subject to the limits as specified in schedule for each 24 hours in captivity in the event of any Common Carrier, in which the Insured Person is traveling being hijacked on the trip abroad and held captive for more than 12 continuous hours.Back to top

 

 11.  Assistance Services

 

The Company shall provide assistance services such as Overview of country, Weather, Currency Exchange Rates, Vaccinations etc.Back to top

 

 12.  Daily Cash Allowance in case of hospitalization beyond 2 days

 

This will be payable on lump sum basis in case of hospitalization beyond 2 days for every completed and consecutive 24 hours of hospitalization. The benefit shall be payable up to the limits specified in the policy schedule. Claims admissible only in the event of hospitalization exceeding 2 days which shall however be paid including the 2 days. Daily Cash Allowance benefit shall be payable only when a claim under Medical Expenses section specified under the policy for the said hospitalization is admissible.Back to top

 

 13.  Accidental Death & Dismemberment (Common carrier)

 

The policy will pay the sum insured specified in the schedule in addition to the sum insured specified under the personal accident section if the insured sustains Accidental Bodily Injury during the course of his overseas journey while travelling in a common carrier such as rail, bus, tram or aircraft and such bodily injury is the sole and direct cause of the Insured’s death or Permanent Total Disablement and which was sustained within 12 months from the date of the accident.Back to top

 

 14.  Automatic Extension of Policy up to 7 days

 

The period of insurance is automatically extended up to a period of 7 days when there is a delay in Common Carrier, due to a Covered Occurrence (same list as shared under point no 9) and when no alternative travel arrangement is available.Back to top

 

15.  Emergency Cash Advance

 

The company will provide an assistance service when the insured person requires emergency cash following incidents like theft/burglary of luggage/money or hold up whilst on a trip covered under policy. The service provider will coordinate with the insured person’s family members in his country of residence to provide emergency cash advance to the insured person as per his requirement up to the limit specified (including service and delivery charges) in the policy schedule under this section.Back to top

 

 16.  Trip Cancellation

 

The Company will reimburse the unused and non-refundable portion of the pre-paid lodging cost and/or the ticket cancellation charges (up to the maximum amount specified in the schedule) if the Trip is cancelled and the Insured Person is unable to undertake the Trip due to:

 

              i.          death or serious injury or sudden sickness requiring minimum 3 days of hospitalization within 5 days before the date of departure specified in the policy schedule of (a) of the Insured Person or (b) Traveling Companion or (c) immediate Family member of the Insured Person.

             ii.                Covered occurrence (same list as shared under point no9) provided they take place at and in the vicinity of any port involved in the Insured's Trip.

 

                   Amount payable under this section will be only in excess of any amount paid or payable if any by the Hotel/Airlines. The booking should have been made in advance prior to the cancellation.Back to top

 

 17.  Trip Curtailment

 

The  Company  will  reimburse  the proportionate  expenses  pre-paid  but  are  not  refundable  including  tickets  for  the  return journey to Republic of India (up to the maximum amount specified in the schedule) due to trip curtailment caused by  

  1. Emergency Medical Evacuation of self.
  2. Death, serious injury or sudden sickness of your spouse, parents, parent in laws or child residing with you in India and who is not travelling with you on the insured journey
  3. Serious injury or sudden sickness requiring minimum three days hospitalization of the insured’s wife or child (within 5 days before the date of departure of return journey) and who were booked to travel with the insured and who are also insured with us.
  4. The hijack of an aircraft in which you are travelling as a fare-paying passenger
  5. Inclement weather conditions like Hurricane, Storm, Flood or Natural Disasters, provided they take place at and in the vicinity of any port involved in the Insured's Trip. The amount payable under this section will be only in excess of any amount paid or payable if any by the Hotel/Airlines

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 18.  Missed Connections/Missed Departures

 

The Company will reimburse cost of reasonable expenses towards actual boarding and lodging incurred if the insured misses the connecting flight at intermediate port due to a delay beyond 12 hours from the original schedule by the outbound air craft from India in which insured is expected to travel, caused by Inclement weather, Equipment failure of the common carrier, strike or other job action by employees of the airlines. This benefit shall be payable either for a Missed connection or departure and not for both.Back to top

 

 19.  Bounced Hotel/Airline Booking 

 

The company, subject to the limits specified under this section in the policy schedule, will reimburse the additional expenses towards alternate flight booking, transportation to the alternative hotel, cost of up gradation to a superior class of hotel if required when the confirmed hotel/airline booking services with the suppliers is bounced due to over booking.Back to top

 

 20.  Political risk and Catastrophe evacuation 

 

The Company shall, subject to the sum insured limits specified in the schedule, reimburse the insured:

      i.        the cost of travel expenses to the country of residence or nearest place of safety up to the cost of an economy class air ticket and

     ii.        reasonable accommodation expenses, if incurred, up to a maximum of USD 300 per day for a maximum of 7 days if insured is unable to return to his country of residence, when:

  1. Officials in the country where Insured is visiting, recommend that certain categories of persons which include the Insured should leave the country, or
  2. Insured is expelled from or declared persona non grata in the Country he is in, or
  3. A catastrophe (fire, flood, earthquake, Tsunami, Volcano Eruption, storm, lightning, explosion, hurricane or epidemic due to contagious disease) has occurred in the Country the Insured is in, necessitating his immediate evacuation in order to avoid risk of personal Injury or Illness to himself.

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 21.  Compassionate Visit 

 

The company shall subject to the limits specified under this section, when  insured person is hospitalized on account of an illness/accident for a period exceeding 5 days and as opined and recommended by the attending Medical Practitioner requires special assistance from an immediate family member, shall reimburse the cost of the economy class flight ticket incurred by the  immediate family member  rendering such special assistance from and to the place of residence/origin of such person together with accommodation expenses not exceeding 200 USD/day. This benefit shall be payable only once during the policy period.Back to top

 

 22.  Emergency Hotel Extension

 

The Company shall, subject to the limits specified in Policy Schedule, pay the actual additional expenses for lodging and boarding incurred by the Insured if the departure of the Insured shall be delayed either at the port at the place of origin (other than the country of residence of the insured) or at any intermediate ports forming part of the Trip within the Period of Insurance solely arising out of and consequent upon occurrence of any of the covered events. (Same list as shared under point no9)

Subject however that the named perils specified shall take place in and in the vicinity of the port involved in the Insured's commencement and completion of the journey.Back to top

 

 23.    Loss of Baggage and Personal Effects

 

The Company shall pay the insured, subject to the limits specified in Policy Schedule,

 

  1. in case of  loss of checked in baggage received from common carrier against surrender of receipt, happening once  Insured leaves the exit gate of the airport (including while he is travelling in the rented vehicle), and any time before the Checked In Baggage is once again checked-in in connection with furtherance of the scheduled journey being part of the Trip within the Period of Insurance, on actuals on declaration of such loss by the Insured,
  2. for the loss of the hand baggage carried by the Insured from the time the Insured passes through the security at the airport at the port of origin and continue until the Insured completes or terminates his / her Trip covered hereunder. The compensation shall be relating to the loss of baggage as a whole, and shall be on actuals on declaration of such loss by the Insured.

 

In case of loss of more than one baggage, company’s liability shall be restricted to 50% of the maximum liability specified under the section.Back to top

 

 24.  Return of Minor Child

 

The Company, in the event of death of the insured whilst in abroad or hospitalized due to an Injury and / or Illness, contracted at any place being part of the Trip covered under the policy, which in the opinion of the attending Medical Practitioner shall extend beyond a period of 5 days, shall pay the insured, subject to the limits specified in Policy Schedule, cost of economy class air ticket incurred for sending the unattended Minor Child back to the Country of Residence,

Minor Child for the purpose of this benefit shall mean child/children accompanying the Insured Person, below the age of 18 years. This benefit shall be available for a maximum of two children.Back to top

 

 

 25.  Difference in Airfare due to delayed or early return

 

If the insured returns back to India before or after the scheduled date of return, due to illness or accident to self or accompanying travelers who are also travelling with the insured person and insured with us, the Company shall pay the insured person, subject to the limits specified in Policy Schedule, the difference fare for economy class return ticket when the insured’s original return ticket was issued at a reduced rate and with a fixed or limited return date, and such return date cannot be met due to the insured’s illness or accident covered under the policy.Back to top

 

 26.  Home Content Insurance (in INR) 

 

The company shall subject to the limits specified under this section, pay for the loss or damage to household contents and personal effects of insured kept in insured’s specified home in India caused by Fire & allied perils, Burglary/Housebreaking during the policy period, whilst the insured person is abroad.

The Company shall not pay more than 20% of the Sum Insured in respect of any one item. This Benefit is applicable for the entire Family unit and not on Insured Person.Back to top

 

 27.  Study Interruption

 

In the event of Hospitalization of the insured person of more than one consecutive month from either a covered Injury or Sickness or in the case of Terminal Sickness or in the case of a medical repatriation or in case of the death of an immediate family member, which prohibits the Insured Person from continuing his/her studies for the remaining part of a school semester for which Tuition fee has been paid, the Company shall reimburse the Insured Person the Tuition fees which has already been advanced to the educational institution, up to the amount stated in the Policy Schedule.Back to top

 

 28.  Sponsor Protection

 

In the event of injury to the Insured Person’s Sponsor as stated in the Enrolment Form resulting in Death or Permanent Disablement as defined in the Policy, the Company shall reimburse the insured person the Tuition Fee incurred for the remaining period of this education up to the maximum limit stated in the Schedule of benefits.Back to top

 29.  Bail Bond

 

The Company will pay bail bond costs that the insured person incurs, as a result of any inadvertent law breaking or false arrest or wrongful detention during his/her travel overseas, by any government or foreign power up to the amount stated in the Policy Schedule.Back to top

 

 30.  Felonious Assault (Accidental Death & Dismemberment)

 

Felonious Attack means any wilful or unlawful use of force upon You that is a felony or a misdemeanour in the jurisdiction in which occurs and which results in bodily harm to You.Back to top

 

We will pay a percentage of the Principal Sum shown in the Schedule if Injury to You results in one of the losses shown in the Table of Losses below due to a loss as a result of a Felonious Assault during Your Trip. The loss must occur within 365 days of the date of the accident which caused Injury. We will pay, provided such disability has continued for a period of 12 consecutive months and is total, continuous and Permanent at the end of this period, the Principal Sum less any other amount paid or payable under: Accidental Death & Dismemberment sections of this Policy, if these coverages are offered under this Policy, as the result of the same Accident.

 

1. Death

100%

2. Permanent Total Disablement

 

Total and irrevocable loss* of

 

(i) Both Hands or both feet

100%

(ii) sight of both eyes

100%

(iii) one entire hand and one entire foot

100%

(iv) Loss of either hand or foot and sight of one eye

100%

(v) Speech and hearing in both ears

100%

(vi) Either hand or foot

50%

(vii) Sight of One eye

50%

(viii) Speech

50%

(ix) Hearing in both ears

50%

(x) Thumb and index finger of the same hand

25%

(xi) Quadriplegia

100%

(xii) Paraplegia

50%

(xiii) Hemiplegia

50%

(xiv) Uniplegia

25%

 

If more than one loss results from any one accident, only one amount, the largest, will be paid.Back to top

 

 31.  Maternity benefit for termination of pregnancy only

 

Coverage is towards Inpatient Medical expenses related to termination of pregnancy as a result of physician's advice to terminate pregnancy due to medical reasons and not due to insured person's choice to terminate pregnancy, subject to waiting period of 10 months from the effective date of Policy.Back to top

 

 32.  Treatment for mental and nervous disorders: including alcoholism and drug dependency

 

Medical expenses related to treatment for mental and nervous disorders, including alcoholism and drug dependency are covered subject to maximum amount as provided in the schedule of BenefitsBack to top

 

 33.  Cancer screening and mammography examinations

 

Coverage is towards reasonable and customary charges incurred for the Cancer Screening and   mammographic examination which are done on recommendation of a physician. Any tests done as a part of preventive health check-up are not included under this benefit.Back to top

 

 34.  Child Care Benefits

 

Coverage is towards hospitalization of an Insured’s child who is in between the age of 7 days - 90 days and is hospitalized for 2 days or more for any aliment.Back to top

 

 35.  Coverage for pre-existing conditions Accident & Sickness

 

Medical expenses due to Pre-existing Condition in case of Life threatening unforeseen emergency subject to maximum amount as provided in the schedule of benefits. In such event, measures solely designed to relieve acute pain, provided to the Insured by the Physician for Disease/accident arising out of a pre-existing condition would be reimbursed. The treatment for these emergency measures would be paid till the insured becomes medically stable or is relieved from acute pain.Back to top

 

 36.  Ambulance charges

 

Coverage up to the limits specified under this section of the policy is for Ambulance charges by road from home to hospital and back in the case of illness and from place of accident to hospital and then back to residence when being discharged. In both sickness and accident cases inter hospital shift through ambulance is admissible. Ambulance charges shall be admissible only in the event of an admitted claim under Medical Expenses or Accidental Death and Dismemberment benefit sections.Back to top

 

 37.  Physiotherapy

 

Coverage is for the ongoing physiotherapy to treat a disablement due to an accident which treatment continuance is recommended in writing by the treating registered medical practitioner.Back to top

 

 38.  Loss of Laptop

 

The Company will indemnify the Insured for the loss due to Theft, subject to sum insured/limit under this section. The claim shall be settled at present market value of the laptop at the time of the loss, which will be arrived at by depreciating the replacement value of the laptop by 25% per annum or any part thereof.Back to top

 

 39.  Suicide

 

A onetime payment as mentioned in policy schedule would be offered as benefit in case of death on account of suicide or attempt to suicide. Waiting period for 6 months will be applicable for this benefit since departure from India.Back to top