Bike, Car, Travel & Home Insurance Online - Royal Sundaram

Understand the claim process

Follow this process for Hassle-Free and smooth claims


Step 1


Share all the required documentation for your claim


Step 2


Royal Sundaram will keep you informed about the status of your claim


Step 3


Processing of the claim will be carried out as per the terms & conditions


Step 4

Send your claim to

Health Claims Department Royal Sundaram General Insurance.


Step 5


Processing of the claim will be carried out as per the terms & conditions.

A step-by-step guide to file a home insurance claim

Step 1

Intimate Claim

Call 1860-258-0000 or Intimate Claim online.

Step 2


Inspection to assess the damage.

Step 3

Claim Approved

We will process your claim and keep you updated

Documents checklist

Here’s an exhaustive list of documents you may need to make a claim. You may need few or all of them based on your situation.

Documents checklist

  • Duly filled Claim form
  • First Information Report (FIR)
  • Paper cuttings or media reporting of the incident
  • Fire Brigade Report (in case of Loss, destruction or damage by Fire)
  • Meteorological report (in case of Loss, destruction or damage by Flood, Storm, Cyclone)
  • Title deed establishing the ownership of the property (for Building cover)
  • Layout plan of the building / affected area (for Building cover)
  • Estimate for Repairs / Replacement together with basis of arrival of the same
  • Invoice / Bills / Receipts
  • Photographs

  • Claim form duly filled
  • Report from the meteorological department
  • Paper cutting or media report stating the incident
  • Layout plan of the building / affected area
  • Basis of arriving at the loss estimate
  • Engineers quotation for repair/construction
  • Repair bills / Purchase bills

  • Claim form duly filled
  • Proof of occupancy at the alternate accommodation indicating duration of such accommodation
  • Proof of rent paid for temporary accommodation

  • Claim form duly filled
  • Rental agreement signed with the tenant
  • Statement from tenant confirming non-payment of rent due to uninhabitable state of the premises

  • Duly completed Claim form
  • Statement of loss confirming the items stolen
  • First Information Report filed with Police showing item identifications like description of items, date of incident and estimate of loss
  • Loss estimate and Basis of arriving at the loss estimate
  • Invoice/Bills in original
  • Final Police Report
  • Non-traceable Certificate issued by Police authorities
  • Newspaper cutting if any reporting the incident
  • Letter of indemnity

  • KYC documents (address proof and ID proof for all claims exceeding INR 1,00,000)
  • Cancelled cheque leaf of SB account in the policy holder’s name for effecting NEFT settlement
  • Any other documents as required by the Insurer depending on the nature and type of the claim preferred

Why file and manage claims online?


File and manage claims online for ultimate convenience from the comfort of your home or on the go.

Track claim online

Monitor Progress, receive updates and stay informed effortlessly

Upload documents Online

Effortlessly upload documents online for a seamless and convenient process