Bike, Car, Travel & Home Insurance Online - Royal Sundaram

Understand the claim process

Follow this process for Hassle-Free and smooth claims

1

Step 1

Documentation

Share all the required documentation for your medical or non-medical claim

2

Step 2

Update

Royal Sundaram will keep you informed about the status of your claim.

3

Step 3

Claims

Processing of the claim will be carried out as per the terms & conditions

Send your claim documents to

Europe Assistance India Pvt Ltd, 7th Floor Star Hub, Bldg No.2 Near ITC Maratha Hotal, Sahar, Andheri (East ) Mumbai – 4000059.

A step-by-step guide to file a Travel insurance claim

Step 1

Claim intimation

Call +91-22-67872035 or intimate claim online.

Step 2

Claim adjudication

Processing and adjudication of the claim

Step 3

Track claim

We will process your claim and keep you updated

Documents checklist

Here’s an exhaustive list of documents you may need to make a claim. You may need few or all of them based on your situation.

Required Documents

  • Claim form
  • Vehicle Registration Certificate (RC)

Why file and manage claims online?

Convenience

File and manage claims online for ultimate convenience from the comfort of your home or on the go.

Efficiency

Eliminate the need for physical documentation and streamline the entire process, saving valuable time and effort.

24/7 Accessibility

No more waiting for business hours – get prompt assistance whenever it suits you best.



FAQs on Travel insurance claims

We have answers

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for travel insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for travel insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for travel insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for travel insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for travel insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.