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What is Comprehensive Car Insurance

A comprehensive car insurance policy, also called a package policy, provides extensive coverage for third-party liabilities and the damages that your car might suffer.

The policy covers you against possible financial losses that you might suffer if your car is damaged or stolen. Whether it is an accident, injury to another individual, theft, or damages due to natural or man-made calamities, a comprehensive car insurance policy covers all.

How Does Comprehensive Car Insurance Work?

A comprehensive car insurance policy has two distinct coverages -

  1. Third-party liability cover - This is the mandatory cover as specified under the Motor Vehicles Act of 1988. If any individual suffers bodily injury or dies in an accident involving your car, you get covered for the financial compensation payable to them. Moreover, if your car damages someone's property, such damages are also covered.
  2. Own damage cover - Under this cover, damages that your car might suffer due to fire, explosion, malicious acts, earthquakes, or any other man-made or natural disasters would be covered. The repair costs incurred on such damage will be covered. You will also get compensated if your car is stolen.

Moreover, you can choose optional add-ons to enhance the coverage of your policy. After your policy is activated, if your car suffers damages due to any covered peril, the financial loss suffered will be compensated by the policy.

Top Features of a Comprehensive Car Insurance Policy

Some of the top features of a comprehensive car insurance policy are as follows -

Features Benefits

Wider Coverage

Enjoy a wider coverage against third-party liabilities and own damages with the policy to get complete peace of mind.

Third-Party Liability

Get covered for the mandatory third-party liability, which covers bodily injuries, death, and property damage that an individual might suffer because of your car.

Personal Accident Cover

The policy provides the mandatory personal accident cover for the owner/driver of the car. Get covered against accidental death and permanent disability with a sum insured of ₹15 lakhs.

No Claim Bonus

Get rewarded for not making claims in previous policy years through the no-claim bonus. Earn a no-claim bonus of up to 50% for five successive claim-free years and claim a discount on the own damage renewal premium.

Add-on Covers

Choose from a range of 15+ add-on covers which help in customising your policy and also enhance its coverage.

Cashless Repairs

Get your car repaired across 7600+ networked garages after a claim and enjoy cashless repairs that give financial relief.

24/7 Customer Support

Have any query or complaint? Reach out to Royal Sundaram's 24/7 customer support team and get resolutions for all your needs.

What is Included and Excluded in Royal Sundaram's Comprehensive Car Insurance Policy?

Included

Excluded

Accidents

Losses and damages that could occur as a result of an accident or collision.

Fire

Covers accidental fire damages to your car.

Theft

Covers stolen car losses.

Third party losses

When your car causes harm or damages to a person, vehicle, or property.

Natural disaster

Damage to your car due to nature’s fury – floods, cyclones, etc.

Personal accident

Provides coverage for your expenses when you sustain significant injuries.

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Third Party Car Insurance vs Comprehensive Car Insurance

Features

Third-party

car insurance

Comprehensive

car insurance

Legal mandate

Yes. The coverage is compulsory

No. The coverage is optional

Coverage for third-party liabilities

Yes

Yes

Coverage for damage suffered by the car

No

Yes

Coverage against theft of the car

No

Yes

Personal accident coverage for the owner/driver

Yes

Yes

Add-on covers

No

Yes

No claim bonus

No

Yes

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Benefits of Buying a Royal Sundaram Comprehensive Car Insurance Policy

Here are some reasons why buying a comprehensive car insurance policy from Royal Sundaram is worth it -

Affordable pricing

Enjoy pocket-friendly premiums for your car insurance policy without compromising on the coverage.

Cashless garages for hassle-free service

With a network of 8000+ cashless garages across India, you can get easy repairs for your car in any part of the country.

No claims bonus

Enjoy up to 50% no-claim bonus if you do not make a claim for 5 successive years and get attractive discounts on own damage renewal premiums.

Multiple add-on covers

Get a choice of 15+ add-on covers to tailor your coverage per your needs.

Instant claims

Raise your car insurance claim through different modes and get quick approvals. Inform us online, through WhatsApp or call 1800 568 9999 and register your claim.

Reliable customer support

Talk to our 24/7 customer service department for all your queries, complaints, and feedback. Plus, with a claim settlement ratio of 98.33%*, partner with a trusted and reliable insurance provider like Royal Sundaram.

Enhance your coverage with Comprehensive Car Insurance add-ons

Check out the add-ons that can make your comprehensive car insurance policy more inclusive for all-around protection.

Zero Depreciation Cover

Nil-Depreciation Cover ensures no depreciation is considered during claim, giving you the full value for repairs / replacements.

Aggravation Cover

Worried about driving through waterlogged roads during the monsoon? Fear not! Drive with confidence, knowing your engine is safeguarded.

Key Replacement Cover

Car keys these days are getting pretty pricey, especially modern electronic ones! They can cost a lot more to replace compared to the good old traditional keys.

Windshield Glass Cover

Typically, claiming for windscreen repair/replacement results in losing your No Claim Bonus. However, with this cover, you can keep your Bonus intact even when making such claims.

Loss of Baggage Cover

Protect your baggage, preserve your Bonus! This cover reimburses loss or damage to your car's baggage, without affecting your No Claim Bonus

Vehicle Replacement Cover

Get full reimbursement on your vehicle's invoice amount, including road tax, registration charges, and insurance costs. Choose from various plans for complete coverage in case of theft or total damage

Roadside Assistance

Get roadside assistance cover for your car! If it breaks down while driving, the insurer helps with minor repairs, towing, and more. Stay worry-free!

Spare Car Cover

Get a fixed sum to cover transport expenses if repair time exceeds 1 day.

Hybrid Electric Car

This coverage is specifically designed for Hybrid Electric Vehicles. It protects you from repair costs due to power surges, water ingress, short circuits, and more. Now you can drive with confidence!

Smart save

Get your vehicle repaired at our Trusted Workshops and enjoy fantastic discounts on your insurance premium!

Voluntary Deductible

With this add-on, you can save 15%-35% on your premium by agreeing to contribute a specified amount towards each claim.

Who Should Buy Comprehensive Car Insurance?

A comprehensive car insurance policy is suitable for the following types of riders -

Features Benefits

New Car Owners

A new car is pricey, and any damage will incur a considerable repair cost. As such, a comprehensive car insurance policy is suitable to pay for the expensive repairs in the case of any damage.

Avid Travelers

If you love to take your car out on a road trip frequently, it is best to protect it under a comprehensive car insurance policy to get covered against possible losses.

People Staying in     Metropolitan Cities

Metropolitan cities mean higher road traffic and increased chances of accidents and thefts. A comprehensive car insurance policy is, thus, needed for financial security.

People Staying in High-Risk Areas

If you live in areas that are prone to natural or man-made calamities, it is recommended to buy a comprehensive car insurance policy for all-round protection.

Expensive Car Owners

Premium and luxury cars incur heavy repair expenses if they are damaged. A comprehensive car insurance policy can pay for such repairs if your car is damaged. It can also cover your financial loss in the case of theft.
Every Car Owner A comprehensive car insurance policy is suitable for all car owners because of the coverage that it provides. You can drive your car worry-free as the policy will cover the possible losses suffered in emergencies. This brings peace of mind.

Factors Affecting Comprehensive Car Insurance Premium

Your car insurance premium depends on various factors, some of which are mentioned below -

Features Benefits

Make, model, and variant of the car

The make, model and variant of your car determine its selling price, which, in turn, determines the Insured Declared Value (IDV). High-end cars have higher prices, higher IDVs and higher premiums.

Driving History

If you drive safely and do not make frequent claims, you can accumulate the no-claim bonus and enjoy lower premiums on renewals.

Vehicle Registration     Location

Vehicles registered in metropolitan cities have higher premiums compared to those registered in non-metros.

Deductible Amount

If you choose a voluntary deductible with your car insurance policy, you get a premium discount, which lowers the premium outgo.

Anti-theft Devices

Installing anti-theft devices reduces the chances of theft claims. This also helps you earn a premium discount and reduce the insurance cost.

Add-ons

Car insurance add-on incurs a small additional premium for the added coverage. Choosing add-ons, thus, increases the premium outgo.

How to Calculate Comprehensive Car Insurance Premium?

You can calculate your comprehensive car insurance premium online in a few clicks with Royal Sundaram's premium calculator. Just follow these steps -

You can change the premium by modifying the IDV and the add-ons

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Steps to buy Royal Sundaram's Comprehensive Car Insurance

Buy a comprehensive car insurance policy with Royal Sundaram in 3 simple steps -

3 Simple Steps to get a Royal Sundaram policy
one

Step 1

Provide your information

Enter your car's registration number, make and model and your contact number to get the car insurance quote.

one

Step 2

Choose coverage and add-ons

Choose your policy's IDV, add-ons, and customise the coverage.

one

Step 3

Complete the payment and relax

Pay online through any of the digital payment modes, and your policy will be issued instantly.

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Need help with your Comprehensive car insurance?

This guide offers tips and suggestions for handling various car insurance-related situations.

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What is NCB in a Comprehensive Car Insurance Policy?

NCB stands for no-claim bonus. If you do not make a claim in your comprehensive car insurance policy in a policy year, the insurance company rewards you in the form of a no-claim bonus. This bonus allows you a discount on the own damage renewal premium. The NCB keeps increasing with each successive claim-free year, giving you higher discounts on subsequent renewals.

The NCB available with comprehensive car insurance policies is as follows -

Claim-free years NCB
After the first year 20%
After two successive years 25%
After three successive years 35%
After four successive years 45%
After five successive years 50%
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What is IDV in a Comprehensive Car Insurance Policy?

IDV means Insured Declared Value of the vehicle which is nothing but the sum Insured. It is the maximum coverage available in your comprehensive car insurance policy. The IDV is determined based on the market price of your car after deducting age-based depreciation. As the car ages, depreciation increases, and IDV reduces.

The IDV is important as it is paid in the case of total loss or theft. That is why you should choose a suitable IDV for your comprehensive car insurance policy.

Here's a table showing the applicable depreciation rates and the applicable IDV as per the rules specified in the Indian Motor Tariff -

Age of the car Depreciation IDV
6 months and below 5% 95%
Exceeding 6 months to 1 year 15% 85%
1 year to 2 years 20% 80%
Exceeding 2 years to 3 years 30% 70%
Exceeding 3 years to 4 years 40% 60%
Exceeding 4 years to 5 years 50% 50%

For cars aged 5 years and above, the IDV is determined mutually by the insurance company and the policyholder.

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Why choose Royal Sundaram’s comprehensive car insurance?

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98.33% Claim settlement ratio

With a high claim settlement ratio, Royal Sundaram ensures that your claims are handled efficiently and quickly.

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Affordable premiums

Enjoy pocket-friendly premiums without compromising on the coverage of your comprehensive car insurance policy.

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Hassle-free claim process

With a wide range of cashless garages and online claim assistance, enjoy a hassle-free and convenient claim process.

A step-by-step guide to file a car insurance claim

Step 1

Intimate Claim

Call 1800 568 9999 or intimate claim online.

Step 2

Inspection

Inspection of your car to assess the damage.

Step 3

Claim Approved

We will approve your claim and keep you updated.

8000+ Cashless Garages Across India with Royal Sundaram

Find your nearest cashless garage

Bike Insurance Starting from ₹538

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More questions about comprehensive car insurance? We have answers

FAQs on Car Insurance Policy


Royal Sundaram takes 3-7 working days on average to settle a claim after receiving all the documents and getting the vehicle inspected.

Yes, you can transfer your NCB from another insurance company by submitting a renewal notice or NCB certificate from your earlier insurer while buying a new policy with Royal Sundaram.

You will need your policy document, driving license, registration certificate, claim form, and FIR (in the event of theft or third-party damage).
For cashless claims, these documents must be handed over to the authorised garage.

You may renew your policy online on Royal Sundaram's website or through their customer service department. It is recommended to renew a minimum of 15 days before expiry to ensure uninterrupted coverage.

Yes, a 30-day grace period is usually given by Royal Sundaram, but your vehicle will not be insured during the lapsed period, and your built-up NCB benefits can be lost if the policy is allowed to lapse beyond 90 days.

Yes. But, mid-term changes such as the inclusion or exclusion of add-ons are not permissible. Call Royal Sundaram's customer service with the policy number and desired changes. They will assist you to make possible changes with relevant premiums.

Royal Sundaram calculates IDV based on the manufacturer's listed selling price minus depreciation according to the vehicle's age. You can negotiate within a reasonable range when purchasing the policy.

Yes, damages due to natural calamities such as floods are covered, but it is recommended not to drive in heavily waterlogged areas since intentional negligence may impact claim approval.

Yes, during renewal, it's a good time to review your needs and adjust add-ons as per your needs without the need for any paperwork.

Royal Sundaram does not normally place a strict limit on the number of claims, but two or more claims in a policy term may impact your NCB and renewal premium even if you have NCB protector add on cover.

Yes, Royal Sundaram makes doorstep inspection available in most places, particularly for minor damages, thus making the claims process simpler for the policyholders.

You can check the status of your claim online using your claim reference number.

Royal Sundaram provides several discounts, such as voluntary deductibles, anti-theft devices, automobile association membership, and preferred customers with multiple policies with them. Connect with our customer service team to check the discounts that you are eligible for.

The compulsory deductible represents the portion of the claim that you must pay from your pocket. In a comprehensive car insurance policy upto 1500 cc vehicles, the compulsory deductible is fixed at ₹1000.

Yes, you can choose as many add-ons as you want with your comprehensive car insurance policy.

*Claims settled = claims paid + rejected + closed as of FY 24

Terms and Conditions

1. Declaration of Accuracy and Liability:

I/We, the proposer(s) or policyholder(s), hereby declare that the statements and particulars given in this Proposal form are complete, true, and accurate. I/We agree that Royal Sundaram Insurance Company will not be liable under the insurance contract if it is found that any of my/our statements or particulars or declarations in this proposal form or other documents are incorrect, misleading, or fraudulent in any respect, on any matter related to the grant of a cover or submission of a claim in the future.

2. Premium Payment:

I declare that the premium paid under this transaction to Royal Sundaram Insurance Company Limited is being paid by me as the proposer/policyholder through a bank account or a Credit/Debit Card or a Prepaid Payment Instrument or a UPI wallet (Wallet), held by me in my name as a primary holder (referred to as “source account”). I confirm that it is not a third-party payment made by any other person on my behalf. I understand that in the event of policy cancellation, the refund of premium as per policy terms and conditions may be credited back to such source account, and such electronic transfer will constitute full and final discharge of the Company’s obligation.

3. No Claims Bonus (NCB) Declaration:

I/We declare that the rate of NCB claimed by me/us is correct and that no claim has arisen in the expiring policy period (copy of the policy enclosed). I/We further undertake that if this declaration is found incorrect, all benefits under the policy in respect of Section I of the Policy will stand forfeited.

4. Pollution Under Control (PUC) Certificate:

I hereby affirmatively warrant that the Assured named herein/owner of the vehicle insured holds a valid Pollution Under Control (PUC) Certificate on the date of commencement of the Policy, and the same has been shown to the agent/authorized person of the intermediary. I further undertake to renew and maintain a valid and effective PUC Certificate during the duration of the Policy period. If the PUC certificate is not found valid on the date of loss, I understand that the Company reserves the right to cancel the policy.

5. Break in Insurance and Vehicle Inspection:

I/We agree that in case of a Break in Insurance, the policy would be issued subject to acceptance of risk after evaluation of the Vehicle Inspection report. Own Damage cover (Section – I) would not commence unless the satisfactory Vehicle Inspection report has been received by us. If the Company does not receive the Vehicle Inspection report or the report is adverse, the Company, at its discretion, will cancel the Policy as per the Motor Tariff.

6. Notification of Changes:

I/We further declare that I/we will notify in writing any change in the details so furnished hereinabove occurring after the proposal has been submitted but before communication of the risk acceptance by the Company. This includes changes in occupation or general health of the insured individuals.

7. Authorization and Sharing of Information:

I/We authorize the Company to share information pertaining to my proposal, including medical records, for the sole purpose of proposal underwriting and/or claims settlement and with any Governmental and/or Regulatory authority.

8. Consent for Communication:

By submitting my contact number and email ID, I authorize Royal Sundaram Insurance Company Limited to call, send SMS, messages over internet-based messaging applications like WhatsApp, and email to offer me information and services for the product(s) I have opted for as well as other products/services offered by Royal Sundaram Insurance Company Limited. Please note that such authorization will be over and above any registration of the contact number on TRAI’s NDNC registry.

9. Income Declaration:

This policy has been issued based on my declaration of Gross Annual Income, and the Base Sum Insured chosen is not more than 10 times of such Gross Annual Income. In the event the declaration is found to be incorrect/wrong and/or non-submission of income proof to justify this declaration, it may result in the inadmissibility of a claim and/or cancellation of the policy. I confirm that the Gross Annual Income of the family in this proposal is true and correct and undertake to submit relevant income proof(s) in the event of a claim in this regard.

10. Occupational Exclusions:

I confirm that the insured member(s) under this Policy do not work in Nuclear power plants, underground mines, explosives, hazardous material (e.g., fertilizers, asbestos fiber, toxic gases, toxic chemicals, pesticides, etc.). Furthermore, the insured member(s) do not work in underground mines, explosive magazines, or electrical installations with high tension supply, or are jockeys, circus personnel, engaged in racing on wheels or horseback, big game hunting, mountaineering, winter sports, skiing, ice hockey, river rafting, polo, or similar activities or occupations.

11. Declaration as Authorized Proposer:

I declare that all the information I have provided is true and accurate to the best of my knowledge, and I am authorized to propose on behalf of my family.

12. Underwriting Policy and Premium Payment:

I declare that the premium paid under this transaction to Royal Sundaram Insurance Company Limited is being paid by me as the proposer/policyholder through a bank account or a Credit/Debit Card or a Prepaid Payment Instrument or a UPI wallet (Wallet), held by me in my name as a primary holder (referred to as “source account”). I confirm that it is not a third-party payment made by any other person on my behalf. I understand that in the event of policy cancellation, the refund of premium as per policy terms and conditions may be credited back to such source account, and such electronic transfer will constitute full and final discharge of the Company’s obligation.

13. Authorization for Medical Information:

I declare that I consent to the company seeking medical information from any doctor or hospital who/which at any time has attended on the person to be insured/proposer or from any past or present employer concerning anything that affects the physical or mental health of the person to be insured/proposer. I also authorize the company to seek information from any insurer to whom an application for insurance on the person to be insured/proposer has been made for the purpose of underwriting the proposal and/or claim settlement.

14. Information Sharing:

I hereby permit/authorize Royal Sundaram Insurance Company Limited to collect, store, communicate, and process information relating to the policy(ies) and all transactions related therewith, including the sharing and disclosing the public authorities of any confidential information as required by law. I also authorize Royal Sundaram Insurance Company Limited to send me information in relation to the Policy and Royal Sundaram Insurance products & services, irrespective of whether I am registered with the National Customer Preference Register (NCPR) (formerly the National Do Not Call Registry) or not.

15. Consent for Electronic Communication:

To protect the environment and save paper, I consent to Royal Sundaram contacting me by email or phone instead of in physical form and to share all documents, updates, and alerts electronically.

16. Liability Commencement:

The Company's liability does not begin until the full premium has been collected by the Company, and the acceptance of the proposal has been formally intimated to the insured.

17. General Exclusions:

The Company shall not be liable under this Policy in respect of any accidental loss or damage and/or liability caused, sustained, or incurred outside the geographical area; any claim arising out of any contractual liability; any accidental loss, damage, and/or liability caused, sustained, or incurred whilst the vehicle insured herein is being used otherwise than in accordance with the Limitations as to Use or being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver as stated in the Driver’s Clause; any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting or arising therefrom or any consequential loss; any liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from ionizing radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel. For the purposes of this exception, combustion shall include any self-sustaining process of nuclear fission; any accidental loss damage or liability directly or indirectly caused by or contributed to by or arising from nuclear weapons material; any accidental loss or damage and/or liability directly or indirectly or proximately or remotely occasioned by or contributed to by or traceable to or arising out of or in connection with war, invasion, the act of foreign enemies, hostilities or warlike operations (whether before or after the declaration of war), civil war, mutiny rebellion, military or usurped power, or by any direct or indirect consequences of any of the said occurrences, and in the event of any claim hereunder, the Insured shall prove that the accidental loss, damage, and/or liability arose independently of and was in no way connected with or occasioned by or contributed to by or traceable to any of the said occurrences or any consequences thereof, and in default of such proof, the Company shall not be liable to make any payment in respect of such a claim.

18. Authorization as Proposer and Information Accuracy:

I/We hereby declare, on my behalf and on behalf of all persons proposed to be insured, that the above statements, answers, and/or particulars given by me are true, complete, and accurate to the best of my knowledge. I/We am/are authorized to propose on behalf of these other persons. I understand that the information provided by me will form the basis of the insurance policy and is subject to the Board-approved underwriting policy of the insurance company. The policy will come into force only after full receipt of the premium chargeable.

I/We undertake that the applicable loadings have been informed and understood by me. I further declare that I/We will notify in writing any change occurring in the occupation or general health of the life to be insured/proposer after the proposal has been submitted but before communication of the risk acceptance by the company.

I/We declare and consent to the company seeking medical information from any doctor or hospital who at any time has attended on the life to be insured/proposer or from any past or present employer concerning anything that affects the physical or mental health of the life to be assured/proposer. I also authorize the company to seek information from any insurance company to which an application for insurance on the life to be assured/proposer has been made for the purpose of underwriting the proposal and/or claim settlement.

Additionally, I/We authorize the company to share information pertaining to my proposal, including medical records, for the sole purpose of proposal underwriting and/or claims settlement, with any Governmental and/or Regulatory authority.

Please refer to the policy documents for complete details of exclusions, inclusions, and terms and conditions.

For any further information or clarification, please feel free to contact Royal Sundaram Insurance at the following contact details:

Royal Sundaram General Insurance Co. Limited

Corporate Office Address :

Vishranthi Melaram Towers, No.2/319 , Rajiv Gandhi Salai (OMR), Karapakkam , Chennai - 600097.

Telephone : 91-44-7117 7117

Fax : 044 – 7117 7140