Bike, Car, Travel & Home Insurance Online - Royal Sundaram

E-Rickshaw Insurance

Apr 18, 2025 • 10 Min Read

In cities, many e-rickshaws offer convenient and affordable short-distance transportation. However, operating an e-rickshaw safely and with protection on Indian roads requires obtaining e-rickshaw insurance. This is a type of commercial vehicle insurance that acts as a contract between the insurer and the insured, requiring the insurer to pay for any unanticipated losses or damages. The coverage is useful for covering losses brought on by accidents, theft, natural disasters, etc. against a yearly, quarterly or monthly premium. Let’s learn more about commercial vehicle insurance below.

What's Covered and Not Covered in E-Rickshaw Insurance?

An e-rickshaw insurance policy protects you financially in case of accidents, theft, or damage caused by nature. Let's break down what's included and excluded in the policy based on the provided information:

What's Included (Owner-Driver Coverage)?

  • Death: The insurance company will pay out 100% of the insured sum in case of the owner-driver's death caused by a covered accident.
  • Permanent Disability: If the owner-driver suffers a permanent total disability due to an accident, they are eligible for 100% of the insured sum.
  • Loss of Limbs or Eyesight: The policy offers compensation based on the severity of the injury:

100% for losing two limbs or sight in both eyes or one limb and sight in one eye.

50% for losing one limb or sight in one eye.

What's Not Included?

  • Self-inflicted Injuries: The e-rickshaw insurance online policy excludes coverage for death or injury resulting from suicide, self-harm, or pre-existing medical conditions.
  • Driving Under Influence: Coverage is void if the owner-driver is under the influence of alcohol or drugs at the time of the accident.

Additional Exclusions (to be aware of, as these may vary depending on the insurer)

  • Regular wear and tear: The policy typically doesn't cover the general wear and tear of the e-rickshaw.
  • Electrical or Mechanical Breakdown: Most policies exclude coverage for breakdowns caused by electrical or mechanical issues other than accidents.
  • War and Riots: Some policies may exclude damages caused by war, riots, or civil commotion.

It's important to carefully read the entire policy document to understand the complete list of inclusions and exclusions specific to your chosen e-rickshaw insurance online plan. Don't hesitate to ask your insurance agent to clarify any doubts you may have.

How do you claim E-Rickshaw Insurance with Royal Sundaram?

Here's a step-by-step guide to filing a claim for your e-rickshaw insurance policy with Royal Sundaram:

1. Report the Incident Immediately

In case of an unfortunate event such as an accident, theft, or damage, it is crucial to get in touch with Royal Sundaram as soon as possible. To ensure a smooth and hassle-free claim process, please make sure you have all the necessary details at hand. This includes your policy details, contact information, and specific information about the loss incurred. Providing accurate information helps Royal Sundaram process your claim quickly and efficiently, making the entire process stress-free for you.

2. Don't Repair Before Inspection

Leave the e-rickshaw as it is after the incident. Only dismantle or repair it once a Royal Sundaram surveyor has inspected the damage.

3. Claim Intimation and Repair Estimate

  • Once you've informed Royal Sundaram, they will arrange a survey.
  • In the meantime, get a detailed repair estimate from a qualified repairer.

4. Gather Required Documents

  • Here's a checklist of documents to prepare beforehand:
  • Duly filled and signed claim form (ensure your Aadhaar and PAN details are updated).
  • Copies and originals (for verification) of:
  • Policy documents
  • Registration Certificate (RC) of your e-rickshaw
  • Driver's licence
  • Valid Fitness certificate
  • For claims exceeding Rs. 1,00,000, a copy of your PAN card and a recent passport photo.
  • In case of third-party injury or property damage, a copy of the FIR (police report).

5. Cashless vs. Reimbursement Claim

  • Royal Sundaram may offer cashless claims where they settle the repair bill directly with the network repairer.
  • For cashless claims, all documents must be submitted to the repairer/surveyor before the inspection.
  • If opting for a reimbursement claim (you pay for repairs upfront), keep the original repair bills and receipts for claim settlement.

6. Survey and Approval

Once you've filed a claim with Royal Sundaram for your e-rickshaw, a surveyor will be assigned to evaluate the extent of the damage. The surveyor will conduct a thorough inspection of the e-rickshaw to determine the nature and severity of the damage.

If the surveyor finds that everything is in order and the damage is covered under your policy, Royal Sundaram will process your claim promptly and efficiently. You can rest assured that we will handle your claim with the utmost care and attention to detail, ensuring that you receive the compensation you deserve.

7. Claim Settlement:

  • For cashless claims, you can collect your repaired e-rickshaw after completing a satisfaction voucher and paying any applicable deductible.
  • For reimbursement claims, submit the repair bills and receipts for claim settlement.

8. Post-Claim:

The e-rickshaw may require a re-inspection upon the surveyor's request.

Why Choose Royal Sundaram for E-Rickshaw Insurance?

Royal Sundaram can be a strong contender for your e-rickshaw insurance needs. Our clear and organised claim procedure, as outlined above, helps you navigate the process efficiently. The cashless claim option allows you to get your e-rickshaw repaired at a network garage without upfront payments. Our checklist ensures you have all the necessary documents for a smooth claim experience. As a reputable insurance company, Royal Sundaram offers peace of mind, knowing they have the financial backing to fulfil claims.